MDL Careers

This is a permanent position working up to 40 hours each week on a Monday to Friday working pattern supporting the marina operations activities. The successful applicant will be required to attend various training in the initial period of employment as part of a full induction process

The role will include but not limited to:

• To ensure the smooth day to day running of all operations in the Marina; coordinating, allocating and monitoring the work and activities of the marina team to ensure that daily, weekly and monthly checks are carried out.
• To ensure all administrative tasks are completed in line with operational processes.
• Deliver operational process and systems in accordance with the quality management systems of the MDL Way.
• Working with the management team to compile the staff rota to include optimum site cover at weekends and peak times and to conduct daily staff briefings.
• To allocate berths to annual berth holders and visitors along with the assistance of the Marina Operatives and Management team.
• To instil in the team an ethos of flexible working hours driven by business demand.
• To support the management, coaching and development of staff to monitor customer’s satisfaction while constantly improving customer experience ensuring excellence in customer service at all times.
• Know how to handle periods of change and lead a team through such periods, displaying motivating and encouraging behaviours.
• To oversee routine maintenance; ensuring the marina remains safe, secure, clean, tidy and well landscaped at all times and to complete the required safety checks.
• To always ensure the highest levels of customer service and experience.
• To establish a good working relationship with staff, tenants and customers; which is based on trust and efficiency.
• To ensure the Marina Manager is informed of any complaints or cause for concern.

The key requirements for this role are but not limited to:

• Deliver operational process and systems in accordance with the quality management systems of the MDL Way. All laid down Marina Regulations and company procedures and policies are adhered to at all times.
• Place our customers at the centre of all our business practices, ensuring outstanding customer care at all points of contact.
• Ensure you are in the correct uniform and that it is clean, presentable, and well maintained at all times. To ensure the correct PPE is worn when necessary.
• All dealings with team members are carried out professionally, politely, and respectfully.
• To adopt a flexible attitude towards work location whilst providing the best in customer experience and site cover, driving customer focus to the forefront of your activities.

There is also full on-job training leading to industry-recognised qualifications. MDL Marinas are an equal-opportunities employer. For information on how we will handle your application, you can view the Company’s full privacy notice on our website via this link.

To apply, please send a copy of your CV to James Proctor via email: james@4leisurerecuitment.co.uk

Closing Date: Tuesday 28th April 2026.

The role will include but not limited to:

• Responsible for sales performance across a defined region.
• Responsible for the regions annual berthing sales performance working with Marina Managers and the Operations team and targeting new annual berth holders from our competitors. Including other income lines such as Storage, New Boat Yard enquires and possible commercial sales.
• You will be expected to review and manage the sales funnel for your region, achieve sales volume and conversion KPI’s. You will be expected to brief the Marina Managers and their teams as required on the sales pipeline for their site.
• Updating your productivity through the Atreemo (CRM) system ensuring all KPI reporting is accurate and up to date.
• Assist the marketing team, through the NPS scores seen for your region and help them to ensure prospecting communications relate to the sale of any of our core income lines.
• Offer support the Marina Managers who have ultimate responsibility for marina berth sales.
• Provide the Head of Sales and Marketing with meaningful information about the marketplace including customer feedback and competitor analysis.
• Actively follow the MDL sales process and complete any administration in line with the MDL Operations manual
• Monitor your own performance and actively engage with customers giving a world class service at all times.
• Offer support to other departments if required such as MDL Holiday Parks, Estates, and MDL Fitness.
• Ensure all legal, financial, competitor, HS&E and company policies are adhered to in your role.

The key requirements for this role are but not limited to:

• Sales – You are responsible for your areas sales performance. You are responsible (alongside the Marina Manager) for the marina’s adherence to the established sales process and the accuracy of Key performance indicators shown below.
• Contacts Made – Internal and external prospecting calls/emails (30 per shift).
• Appointments – Marina tours booked per shift (virtual or in person).
• Annual Berth Sales – average 1 per shift.
• Average Purchase Value.
• Customer Service – You will place all our customers at the center of all our business practices ensuring you provide outstanding customer care at all points of contact.
• Brand – To operate in accordance with MDL’s Brand pillars (Innovation, Pride and Experience) and principles (Warm and Friendly, Safe and Secure, Prompt and Efficient, Clean and Tidy).
• Health & Safety and Environmental Compliance - To ensure all duties are carried out in accordance with the Company Health & Safety Policy and that all Risk Assessments, method statements and operating procedures are understood and adhered to.
• QMS - Deliver sales and operational process and systems in accordance with the quality management systems as laid down Marina Regulations and company procedures and policies are adhered to always.
• Direct Reports/Team – All dealings with team members are carried out professionally, politely, and respectfully.
• Administration – To accurately and diligently manage the administration associated with your role.

MDL Marinas are an equal-opportunities employer. For information on how we will handle your application, you can view the Company’s full privacy notice on our website via this link.

To apply, please click the ‘apply now’ button using the Post ID reference TYC25/2614.

Closing Date: Monday 27th April 2026.

We are looking for someone who will be passionate about providing the best possible levels of customer service and will put the safety and the needs of the customer first every time. Someone who will deliver an outstanding customer experience, exceeding expectations daily. This position is a 37.5 hours per week, Monday to Friday.

The role will include but not limited to:

• To provide support across the Facilities and Estates Team with some autonomy on a number of individual tasks.
• To ensure that a high quality and customer orientated service is provided to the marina teams, and MDL tenants.
• To assist with raising and managing purchase orders for reactive repair and planned preventative maintenance programs using service charge cost codes to optimize service charge cost recovery.
• To present monthly reports to the Facilities & Estates team to track project status as required.
• To play an active role as a member of the Estates Team and to contribute to business planning and the overall success of the MDL Estate.
• To be the first point of contact for all general Estates telephone enquiries/helpdesk and manage all emails via the Estates inbox. Identify and escalate matters that require urgent attention to the appropriate personnel. Problem solve and provide excellent responsive customer service liaising with Facilities and Estates Managers as needed.
• Assist with the production and circulation of service charge budget and reconciliation reports including the annual service charge booklet.
• Co-ordinate meetings – interdepartmental/tenants/contractors.
• Co-ordinate and manage periodic communications by email or liaising with Marketing to issue tenant communications via Atreemo.
• Assist with compiling Estates data for internal reporting requests, Board reporting and management of Team KPI’s. Prepare activity reports and provide statistical data as needed.
• Assist the Property Accountant/Estates Team with maintaining and updating the lease management system, NetSuite to ensure it always remains up to date.
• To be the initial point of contact internally and externally concerning Facilities related queries.
• To co-ordinate floor area data and service charge apportionments.
• Arrange and attend site visits and inspections with Estates, tenants and/or contractor across the portfolio.

The key requirements for this role are but not limited to:

• Enthusiastic and friendly with a flexible and positive ‘can do’ attitude.
• Self-motivated and able to work without supervision.
• Sound awareness of basic health and safety in the workplace.
• Confident use of IT systems.
• A practical, resourceful and common-sense approach.
• Good practical boating skills/qualifications (not essential but an advantage).
• Educated to at least GCSE level or equivalent.

There is also full on-job training leading to industry-recognised qualifications. MDL Marinas are an equal-opportunities employer. For information on how we will handle your application, you can view the Company’s full privacy notice on our website via this link.

To apply, please click the ‘apply now’ button using the Post ID reference TYC26/2701.

Closing Date: Friday 24th April 2026

You will be passionate about providing the best possible levels of customer service and will put the safety and the needs of the customer first every time. You will deliver an outstanding customer experience, exceeding expectations daily. This is a fixed term position working up to 48 hours each week, on a 4 on, 4 off, 7am to 7pm shift pattern supporting the marina operations activities. The successful applicant will be required to attend various training in the initial period of employment as part of a full induction process.

The role will include but not limited to:

• Provide a meet and greet service to all members and visitors
• Overseeing the berthing allocations of vessels
• To carry out general maintenance tasks as required
• Ensuring the telephone is answered in the correct and timely manner
• To ensure all customer enquiries are dealt with both promptly and efficiently
• Assisting in actively marketing and promoting the marina and associated services
• Maintaining the security of the site
• Carry out all duties in line with Company policies, particularly focused on compliance with H&S and Customer Service standards

The key requirements for this role are but not limited to:

• Enthusiastic and friendly with a flexible and positive ‘can do’ attitude
• Previous experience in a customer service environment (in a leisure/marina/hospitality industry an advantage)
• General maintenance skills (not essential but an advantage)
• Self-motivated and able to work without supervision
• Sound awareness of basic health and safety in the workplace
• Confident use of IT systems
• A practical, resourceful and common-sense approach
• Good practical boating skills/qualifications (not essential but an advantage)
• Competent swimmer (essential)
• Educated to at least GCSE level or equivalent

There is also full on-job training leading to industry-recognised qualifications. MDL Marinas are an equal-opportunities employer. For information on how we will handle your application, you can view the Company’s full privacy notice on our website via this link.

To apply, please click the ‘apply now’ button using the Post ID reference MER25/2610.

Closing Date: Tuesday 21st April 2026.

You will be passionate about providing the best possible levels of customer service and will put the safety and the needs of the customer first every time. You will deliver an outstanding customer experience, exceeding expectations daily. This is a full-time position working up to 42 hours each week on four days on, four days off shift pattern, supporting the marina operations activities. The successful applicant will be required to attend various training in the initial period of employment as part of a full induction process.

The role will include but not limited to:

• To serve fuel to customers and take all relevant payments via the MDL fuel berths
• To carry out all fuelling operations in accordance with the Company Health & Safety Policy
• Provide a meet and greet service to all members and visitors
• Overseeing the berthing allocations of vessels
• To carry out general maintenance tasks as required
• Ensuring the telephone is answered in the correct and timely manner
• To ensure all customer enquiries are dealt with both promptly and efficiently
• Assisting in actively marketing and promoting the marina and associated services
• Maintaining the security of the site
• Carry out all duties in line with Company policies, particularly focused on compliance with H&S and Customer Service standards

The key requirements for this role are but not limited to:

• Enthusiastic and friendly with a flexible and positive ‘can do’ attitude
• Previous experience in a customer service environment (in a leisure/marina/hospitality industry an advantage)
• General maintenance skills (not essential but an advantage)
• Self-motivated and able to work without supervision
• Sound awareness of basic health and safety in the workplace
• Confident use of IT systems
• A practical, resourceful and common-sense approach
• Good practical boating skills/qualifications (not essential but an advantage)
• Competent swimmer (essential)
• Educated to at least GCSE level or equivalent

There is also full on-job training leading to industry-recognised qualifications. MDL Marinas are an equal-opportunities employer. For information on how we will handle your application, you can view the Company’s full privacy notice on our website via this link.

To apply, please click the ‘apply now’ button using the Post ID reference PHM26/2701.

Closing Date: Monday 27th April 2026.

You will be passionate about providing the best possible levels of customer service and will put the safety and the needs of the customer first every time. You will deliver an outstanding customer experience, exceeding expectations daily. This is a full-time permanent position working 12 hour night shifts each week on a 4 on, 4 off rota pattern supporting the marina operations activities. The successful applicant will be required to attend various training in the initial period of employment as part of a full induction process.

The role will include but not limited to:

• Maintain a visible presence with regular patrolling of the site, recording and/or reporting any problems or issues to the relevant persons or services.
• To carry out checks to ensure the safety and security of vessels, buildings, vehicles and people within the marina site boundaries.
• To provide a meet and greet service to visitors; directing traffic onto the site and dealing with initial site enquiries, recording all visitor details and proactively encourage and monitor contractor registration.
• Organise the berthing of boats to yield maximum occupancy, ensuring that all payments for services are received in accordance with the company’s finance policy.
• Complete all daily, weekly and monthly assigned tasks as required.
• To carry out routine maintenance; ensuring the marina remains safe, secure, clean, tidy and well landscaped at all times and to complete the required safety checks.
• Ensure familiarity with emergency procedures and deal effectively with any emergency situation.
• Ensure a quality, professional service is provided in all contact with customers.

The key requirements for this role are but not limited to:

• Enthusiastic and friendly with a flexible and positive ‘can do’ attitude.
• Competent swimmer (essential).
• General maintenance skills (not essential but an advantage).
• Self-motivated and able to work without supervision.
• A practical, resourceful, and common-sense approach.
• To deliver operational process and systems in accordance with the quality management systems of the MDL Way.
• To ensure all duties carried out are in accordance with the Company Health & Safety Policy.

There is also full on-job training leading to industry-recognised qualifications. MDL Marinas are an equal-opportunities employer. For information on how we will handle your application, you can view the Company’s full privacy notice on our website via this link.

To apply, please click the ‘apply now’ button using the Post ID reference WLV25/2608.

Closing Date: Thursday 23rd April 2026.

We are looking to engage several Summer Team Members to join our friendly team at Brixham Marina in providing additional support during our busiest operating months.

As a Summer Team Member, you will be delivering exceptional customer service to all our berth holders, tenants, and visitors. This role is mostly based outdoors, and you will assist our Marina Managers and Operatives with their day-to-day duties.

The role will include but not limited to:

• Welcome visitors by road and boat, greeting them with high standards of service.
• Walk the marina pontoons and surrounding areas, assisting customers where needed.
• Dealing with customer queries.
• Answering the office telephone, greeting customers and assisting with serving in the marina office.
• Check car parks and drop off points ensuring everything is clean, signage is visible, and trolleys are available.
• Provide a trolley service with assistance to and from vessel when requested.
• Prepare the marina each day ensuring leaflet carousels are stocked.
• To assist with serving fuel when required.

If this sounds of interest and the following sounds like you, apply NOW!

• Enthusiastic and friendly with a flexible and positive ‘can do’ attitude.
• An ability to deliver the highest standards of customer service.
• Self-motivated and able to work without supervision.
• Confident use of IT systems (minimum beginner level).
• A practical, resourceful and common-sense approach.
• Good practical boating skills (not essential but an advantage, training will be provided).
• Competent swimmer (essential).

MDL Marinas are an equal-opportunities employer.

How to apply:

1) Complete our Seasonal Application Form via the link below using the Post ID reference BRX25/2603

2) Submit a 3-minute video answering the following questions:

• What attracted you to apply for the role of a Seasonal member of our team?
• Explain a time where you have delivered or experienced exceptional customer service.
• Outline any previous experience (preferably work experience) that you have that you believe is relevant to your application.

Please note, we do not accept CVs.

Closing Date: Ongoing recruitment for multiple positions.

If you do not hear from the company within 4 weeks, you can assume that your application has been unsuccessful. In the meantime, thank you for your interest in working for MDL Marinas.

We are looking to engage several Summer Team Members to join our friendly team at Cobb's Quay Marina in providing additional support during our busiest operating months.

As a Summer Team Member, you will be delivering exceptional customer service to all our berth holders, tenants, and visitors. This role is mostly based outdoors, and you will assist our Marina Managers and Operatives with their day-to-day duties.

The role will include but not limited to:

• Welcome visitors by road and boat, greeting them with high standards of service.
• Walk the marina pontoons and surrounding areas, assisting customers where needed.
• Dealing with customer queries.
• Answering the office telephone, greeting customers and assisting with serving in the marina office.
• Check car parks and drop off points ensuring everything is clean, signage is visible, and trolleys are available.
• Provide a trolley service with assistance to and from vessel when requested.
• Prepare the marina each day ensuring leaflet carousels are stocked.
• To assist with serving fuel when required.

If this sounds of interest and the following sounds like you, apply NOW!

• Enthusiastic and friendly with a flexible and positive ‘can do’ attitude.
• An ability to deliver the highest standards of customer service.
• Self-motivated and able to work without supervision.
• Confident use of IT systems (minimum beginner level).
• A practical, resourceful and common-sense approach.
• Good practical boating skills (not essential but an advantage, training will be provided).
• Competent swimmer (essential).

MDL Marinas are an equal-opportunities employer.

How to apply:

1) Complete our Seasonal Application Form via the link below using the Post ID reference CQ25/2617

2) Submit a 3-minute video answering the following questions:

• What attracted you to apply for the role of a Seasonal member of our team?
• Explain a time where you have delivered or experienced exceptional customer service.
• Outline any previous experience (preferably work experience) that you have that you believe is relevant to your application.

Please note, we do not accept CVs.

Closing Date: Ongoing recruitment for multiple positions.

If you do not hear from the company within 4 weeks, you can assume that your application has been unsuccessful. In the meantime, thank you for your interest in working for MDL Marinas.

We are looking to engage several Summer Team Members to join our friendly team at Northney Marina in providing additional support during our busiest operating months.

As a Summer Team Member, you will be delivering exceptional customer service to all our berth holders, tenants, and visitors. This role is mostly based outdoors, and you will assist our Marina Managers and Operatives with their day-to-day duties.

The role will include but not limited to:

• Welcome visitors by road and boat, greeting them with high standards of service.
• Walk the marina pontoons and surrounding areas, assisting customers where needed.
• Dealing with customer queries.
• Answering the office telephone, greeting customers and assisting with serving in the marina office.
• Check car parks and drop off points ensuring everything is clean, signage is visible, and trolleys are available.
• Provide a trolley service with assistance to and from vessel when requested.
• Prepare the marina each day ensuring leaflet carousels are stocked.
• To assist with serving fuel when required.

If this sounds of interest and the following sounds like you, apply NOW!

• Enthusiastic and friendly with a flexible and positive ‘can do’ attitude.
• An ability to deliver the highest standards of customer service.
• Self-motivated and able to work without supervision.
• Confident use of IT systems (minimum beginner level).
• A practical, resourceful and common-sense approach.
• Good practical boating skills (not essential but an advantage, training will be provided).
• Competent swimmer (essential).

MDL Marinas are an equal-opportunities employer.

How to apply:

1) Complete our Seasonal Application Form via the link below using the Post ID reference NOR25/2605

2) Submit a 3-minute video answering the following questions:

• What attracted you to apply for the role of a Seasonal member of our team?
• Explain a time where you have delivered or experienced exceptional customer service.
• Outline any previous experience (preferably work experience) that you have that you believe is relevant to your application.

Please note, we do not accept CVs.

Closing Date: Ongoing recruitment for multiple positions.

If you do not hear from the company within 4 weeks, you can assume that your application has been unsuccessful. In the meantime, thank you for your interest in working for MDL Marinas.

We are looking to engage several Summer Team Members to join our friendly team at Penton Hook Marina in providing additional support during our busiest operating months.

As a Summer Team Member, you will be delivering exceptional customer service to all our berth holders, tenants, and visitors. This role is mostly based outdoors, and you will assist our Marina Managers and Operatives with their day-to-day duties.

The role will include but not limited to:

• Welcome visitors by road and boat, greeting them with high standards of service.
• Walk the marina pontoons and surrounding areas, assisting customers where needed.
• Dealing with customer queries.
• Answering the office telephone, greeting customers and assisting with serving in the marina office.
• Check car parks and drop off points ensuring everything is clean, signage is visible, and trolleys are available.
• Provide a trolley service with assistance to and from vessel when requested.
• Prepare the marina each day ensuring leaflet carousels are stocked.
• To assist with serving fuel when required.

If this sounds of interest and the following sounds like you, apply NOW!

• Enthusiastic and friendly with a flexible and positive ‘can do’ attitude.
• An ability to deliver the highest standards of customer service.
• Self-motivated and able to work without supervision.
• Confident use of IT systems (minimum beginner level).
• A practical, resourceful and common-sense approach.
• Good practical boating skills (not essential but an advantage, training will be provided).
• Competent swimmer (essential).

MDL Marinas are an equal-opportunities employer.

How to apply:

1) Complete our Seasonal Application Form via the link below using the Post ID reference PEN25/2603

2) Submit a 3-minute video answering the following questions:

• What attracted you to apply for the role of a Seasonal member of our team?
• Explain a time where you have delivered or experienced exceptional customer service.
• Outline any previous experience (preferably work experience) that you have that you believe is relevant to your application.

Please note, we do not accept CVs.

Closing Date: Ongoing recruitment for multiple positions.

If you do not hear from the company within 4 weeks, you can assume that your application has been unsuccessful. In the meantime, thank you for your interest in working for MDL Marinas.

We are looking to engage several Summer Team Members to join our friendly team at Queen Anne’s Battery in providing additional support during our busiest operating months.

As a Summer Team Member, you will be delivering exceptional customer service to all our berth holders, tenants, and visitors. This role is mostly based outdoors, and you will assist our Marina Managers and Operatives with their day-to-day duties.

The role will include but not limited to:

• Welcome visitors by road and boat, greeting them with high standards of service.
• Walk the marina pontoons and surrounding areas, assisting customers where needed.
• Dealing with customer queries.
• Answering the office telephone, greeting customers and assisting with serving in the marina office.
• Check car parks and drop off points ensuring everything is clean, signage is visible, and trolleys are available.
• Provide a trolley service with assistance to and from vessel when requested.
• Prepare the marina each day ensuring leaflet carousels are stocked.
• To assist with serving fuel when required.

If this sounds of interest and the following sounds like you, apply NOW!

• Enthusiastic and friendly with a flexible and positive ‘can do’ attitude.
• An ability to deliver the highest standards of customer service.
• Self-motivated and able to work without supervision.
• Confident use of IT systems (minimum beginner level).
• A practical, resourceful and common-sense approach.
• Good practical boating skills (not essential but an advantage, training will be provided).
• Competent swimmer (essential).

MDL Marinas are an equal-opportunities employer.

How to apply:

1) Complete our Seasonal Application Form via the link below using the Post ID reference QAB25/2601

2) Submit a 3-minute video answering the following questions:

• What attracted you to apply for the role of a Seasonal member of our team?
• Explain a time where you have delivered or experienced exceptional customer service.
• Outline any previous experience (preferably work experience) that you have that you believe is relevant to your application.

Please note, we do not accept CVs.

Closing Date: Ongoing recruitment for multiple positions.

If you do not hear from the company within 4 weeks, you can assume that your application has been unsuccessful. In the meantime, thank you for your interest in working for MDL Marinas.

We are looking to engage several Summer Team Members across the below marinas to join our friendly team in providing additional support during our busiest operating months:

• Hythe Marina Village
• Ocean Village Marina
• Saxon Wharf

As a Summer Team Member, you will be delivering exceptional customer service to all our berth holders, tenants, and visitors. This role is mostly based outdoors, and you will assist our Marina Managers and Operatives with their day-to-day duties.

The role will include but not limited to:

• Welcome visitors by road and boat, greeting them with high standards of service.
• Walk the marina pontoons and surrounding areas, assisting customers where needed.
• Dealing with customer queries.
• Answering the office telephone, greeting customers and assisting with serving in the marina office.
• Check car parks and drop off points ensuring everything is clean, signage is visible, and trolleys are available.
• Provide a trolley service with assistance to and from vessel when requested.
• Prepare the marina each day ensuring leaflet carousels are stocked.
• To assist with serving fuel when required.

If this sounds of interest and the following sounds like you, apply NOW!

• Enthusiastic and friendly with a flexible and positive ‘can do’ attitude.
• An ability to deliver the highest standards of customer service.
• Self-motivated and able to work without supervision.
• Confident use of IT systems (minimum beginner level).
• A practical, resourceful and common-sense approach.
• Good practical boating skills (not essential but an advantage, training will be provided).
• Competent swimmer (essential).

MDL Marinas are an equal-opportunities employer.

How to apply:

1) Complete our Seasonal Application Form via the link below using the Post ID reference SEAS2026 - Southampton

2) Submit a 3-minute video answering the following questions:

• What attracted you to apply for the role of a Seasonal member of our team?
• Explain a time where you have delivered or experienced exceptional customer service.
• Outline any previous experience (preferably work experience) that you have that you believe is relevant to your application.

Please note, we do not accept CVs.

Closing Date: Ongoing recruitment for multiple positions.

If you do not hear from the company within 4 weeks, you can assume that your application has been unsuccessful. In the meantime, thank you for your interest in working for MDL Marinas.