MDL Careers

This is a permanent position working up to 40 hours each week on a Monday to Friday working pattern supporting the marina operations activities. The successful applicant will be required to attend various training in the initial period of employment as part of a full induction process

The role will include but not limited to:

• To ensure the smooth day to day running of all operations in the Marina; coordinating, allocating and monitoring the work and activities of the marina team to ensure that daily, weekly and monthly checks are carried out.
• To ensure all administrative tasks are completed in line with operational processes.
• Deliver operational process and systems in accordance with the quality management systems of the MDL Way.
• Working with the management team to compile the staff rota to include optimum site cover at weekends and peak times and to conduct daily staff briefings.
• To allocate berths to annual berth holders and visitors along with the assistance of the Marina Operatives and Management team.
• To instil in the team an ethos of flexible working hours driven by business demand.
• To support the management, coaching and development of staff to monitor customer’s satisfaction while constantly improving customer experience ensuring excellence in customer service at all times.
• Know how to handle periods of change and lead a team through such periods, displaying motivating and encouraging behaviours.
• To oversee routine maintenance; ensuring the marina remains safe, secure, clean, tidy and well landscaped at all times and to complete the required safety checks.
• To always ensure the highest levels of customer service and experience.
• To establish a good working relationship with staff, tenants and customers; which is based on trust and efficiency.
• To ensure the Marina Manager is informed of any complaints or cause for concern.

The key requirements for this role are but not limited to:

• Deliver operational process and systems in accordance with the quality management systems of the MDL Way. All laid down Marina Regulations and company procedures and policies are adhered to at all times.
• Place our customers at the centre of all our business practices, ensuring outstanding customer care at all points of contact.
• Ensure you are in the correct uniform and that it is clean, presentable, and well maintained at all times. To ensure the correct PPE is worn when necessary.
• All dealings with team members are carried out professionally, politely, and respectfully.
• To adopt a flexible attitude towards work location whilst providing the best in customer experience and site cover, driving customer focus to the forefront of your activities.

There is also full on-job training leading to industry-recognised qualifications. MDL Marinas are an equal-opportunities employer. For information on how we will handle your application, you can view the Company’s full privacy notice on our website via this link.

To apply, please send a copy of your CV to James Proctor via email: james@4leisurerecuitment.co.uk

Closing Date: Wednesday 17th June 2026.

The role will include but not limited to:

• Responsible for sales performance across a defined region.
• Responsible for the regions annual berthing sales performance working with Marina Managers and the Operations team and targeting new annual berth holders from our competitors. Including other income lines such as Storage, New Boat Yard enquires and possible commercial sales.
• You will be expected to review and manage the sales funnel for your region, achieve sales volume and conversion KPI’s. You will be expected to brief the Marina Managers and their teams as required on the sales pipeline for their site.
• Updating your productivity through the Atreemo (CRM) system ensuring all KPI reporting is accurate and up to date.
• Assist the marketing team, through the NPS scores seen for your region and help them to ensure prospecting communications relate to the sale of any of our core income lines.
• Offer support the Marina Managers who have ultimate responsibility for marina berth sales.
• Provide the Head of Sales and Marketing with meaningful information about the marketplace including customer feedback and competitor analysis.
• Actively follow the MDL sales process and complete any administration in line with the MDL Operations manual
• Monitor your own performance and actively engage with customers giving a world class service at all times.
• Offer support to other departments if required such as MDL Holidays, Estates, and MDL Fitness.
• Ensure all legal, financial, competitor, HS&E and company policies are adhered to in your role.

The key requirements for this role are but not limited to:

• Sales – You are responsible for your areas sales performance. You are responsible (alongside the Marina Manager) for the marina’s adherence to the established sales process and the accuracy of Key performance indicators shown below.
• Contacts Made – Internal and external prospecting calls/emails (30 per shift).
• Appointments – Marina tours booked per shift (virtual or in person).
• Annual Berth Sales – average 1 per shift.
• Average Purchase Value.
• Customer Service – You will place all our customers at the center of all our business practices ensuring you provide outstanding customer care at all points of contact.
• Brand – To operate in accordance with MDL’s Brand pillars (Innovation, Pride and Experience) and principles (Warm and Friendly, Safe and Secure, Prompt and Efficient, Clean and Tidy).
• Health & Safety and Environmental Compliance - To ensure all duties are carried out in accordance with the Company Health & Safety Policy and that all Risk Assessments, method statements and operating procedures are understood and adhered to.
• QMS - Deliver sales and operational process and systems in accordance with the quality management systems as laid down Marina Regulations and company procedures and policies are adhered to always.
• Direct Reports/Team – All dealings with team members are carried out professionally, politely, and respectfully.
• Administration – To accurately and diligently manage the administration associated with your role.

MDL Marinas are an equal-opportunities employer. For information on how we will handle your application, you can view the Company’s full privacy notice on our website via this link.

To apply, please send a copy of your CV to James Proctor at 4Leisure Recruitment: james@4leisurerecuitment.co.uk.

Closing Date: Ongoing

The role of our Casual Marina Operative will be to assist the team from time to time supporting the site with various tasks and shifts that require casual resource.

The role will include but not limited to

• Provide a meet and greet service to all members and visitors
• Overseeing the berthing allocations of vessels
• To carry out general maintenance tasks as required
• Ensuring the telephone is answered in the correct and timely manner
• To ensure all customer enquiries are dealt with both promptly and efficiently
• Assisting in actively marketing and promoting the marina and associated services
• Maintaining the security of the site
• Carry out all duties in line with Company policies, particularly focused on compliance with H&S and Customer Service standards

The key requirements for this role are but not limited to:

• Enthusiastic and friendly with a flexible and positive ‘can do’ attitude
• Previous experience in a customer service environment (in a leisure/marina/hospitality industry an advantage)
• General maintenance skills (not essential but an advantage)
• Self-motivated and able to work without supervision
• Sound awareness of basic health and safety in the workplace
• Confident use of IT systems
• A practical, resourceful and common-sense approach
• Good practical boating skills/qualifications (not essential but an advantage)
• Competent swimmer (essential)
• Educated to at least GCSE level or equivalent

There is also full on-job training leading to industry-recognised qualifications. MDL Marinas are an equal-opportunities employer. For information on how we will handle your application, you can view the Company’s full privacy notice on our website via this link.

To apply, please click the ‘apply now’ button using the Post ID reference CHT26/2701.

Closing Date: Friday 19th June 2026.

You will be passionate about providing the best possible levels of customer service and will put the safety and the needs of the customer first every time. You will deliver an outstanding customer experience, exceeding expectations daily. This is a full-time position working 42 hours each week, working Tuesday to Saturday supporting the marina operations activities. The successful applicant will be required to attend various training in the initial period of employment as part of a full induction process.

The role will include but not limited to:

• Provide a meet and greet service to all members and visitors
• Ensuring the telephone is answered in the correct and timely manner
• To ensure all customer enquiries are dealt with both promptly and efficiently
• Overseeing the berthing allocations of vessels
• To carry out general maintenance tasks as required
• Assisting in actively marketing and promoting the marina and associated services
• Maintaining the security of the site
• Carry out all duties in line with Company policies, particularly focused on compliance with H&S and Customer Service standards

The key requirements for this role are but not limited to:

• Enthusiastic and friendly with a flexible and positive ‘can do’ attitude
• Previous experience in a customer service environment (in a leisure/marina/hospitality industry an advantage)
• General maintenance skills (not essential but an advantage)
• Self-motivated and able to work without supervision
• Sound awareness of basic health and safety in the workplace
• Confident use of IT systems
• A practical, resourceful and common-sense approach
• Good practical boating skills/qualifications (not essential but an advantage)
• Competent swimmer (essential)
• Educated to at least GCSE level or equivalent

There is also full on-job training leading to industry-recognised qualifications. MDL Marinas are an equal-opportunities employer. For information on how we will handle your application, you can view the Company’s full privacy notice on our website via this link.

To apply, please click the ‘apply now’ button using the Post ID reference CQ26/2701.

Closing Date: Wednesday 17th June 2026.

You will be passionate about providing the best possible levels of customer service and will put the safety and the needs of the customer first every time. You will deliver an outstanding customer experience, exceeding expectations daily. This is a full-time position working up to 42 hours each week Monday to Friday with occasional weekends supporting the marina operations activities. The successful applicant will be required to attend various training in the initial period of employment as part of a full induction process.

The role will include but not limited to:

• Provide a meet and greet service to all members and visitors
• Overseeing the berthing allocations of vessels
• To carry out general maintenance tasks as required
• Lifting vessels in accordance with our safe operating standards
• Ensuring the telephone is answered in the correct and timely manner
• To ensure all customer enquiries are dealt with both promptly and efficiently
• Assisting in actively marketing and promoting the marina and associated services
• Maintaining the security of the site
• Carry out all duties in line with Company policies, particularly focused on compliance with H&S and Customer Service standards

The key requirements for this role are but not limited to:

• Enthusiastic and friendly with a flexible and positive ‘can do’ attitude
• Previous experience in a customer service environment (in a leisure/marina/hospitality industry an advantage)
• General maintenance skills (not essential but an advantage)
• Self-motivated and able to work without supervision
• Sound awareness of basic health and safety in the workplace
• Confident use of IT systems
• A practical, resourceful and common-sense approach
• Good practical boating skills/qualifications (not essential but an advantage)
• Previous boat lifting experience (not essential but an advantage)
• Competent swimmer (essential)
• Educated to at least GCSE level or equivalent

There is also full on-job training leading to industry-recognised qualifications. MDL Marinas are an equal-opportunities employer. For information on how we will handle your application, you can view the Company’s full privacy notice on our website via this link.

To apply, please click the ‘apply now’ button using the Post ID reference SAX26/2702.

Closing Date: Friday 12th June 2026.

We are looking to engage several Summer Team Members to join our friendly team at Hythe Marina Village in providing additional support during our busiest operating months.

As a Summer Team Member, you will be delivering exceptional customer service to all our berth holders, tenants, and visitors. This role is mostly based outdoors, and you will assist our Marina Managers and Operatives with their day-to-day duties.

The role will include but not limited to:

• Welcome visitors by road and boat, greeting them with high standards of service.
• Walk the marina pontoons and surrounding areas, assisting customers where needed.
• Dealing with customer queries.
• Answering the office telephone, greeting customers and assisting with serving in the marina office.
• Check car parks and drop off points ensuring everything is clean, signage is visible, and trolleys are available.
• Provide a trolley service with assistance to and from vessel when requested.
• Prepare the marina each day ensuring leaflet carousels are stocked.
• To assist with serving fuel when required.

If this sounds of interest and the following sounds like you, apply NOW!

• Enthusiastic and friendly with a flexible and positive ‘can do’ attitude.
• An ability to deliver the highest standards of customer service.
• Self-motivated and able to work without supervision.
• Confident use of IT systems (minimum beginner level).
• A practical, resourceful and common-sense approach.
• Good practical boating skills (not essential but an advantage, training will be provided).
• Competent swimmer (essential).

MDL Marinas are an equal-opportunities employer.

How to apply:

1) Complete our Seasonal Application Form via the link below using the Post ID reference HMV25/2603

2) Submit a 3-minute video answering the following questions:

• What attracted you to apply for the role of a Seasonal member of our team?
• Explain a time where you have delivered or experienced exceptional customer service.
• Outline any previous experience (preferably work experience) that you have that you believe is relevant to your application.

Please note, we do not accept CVs.

Closing Date: Ongoing recruitment for multiple positions.

If you do not hear from the company within 4 weeks, you can assume that your application has been unsuccessful. In the meantime, thank you for your interest in working for MDL Marinas.

We are looking to engage several Summer Team Members to join our friendly team at Northney Marina in providing additional support during our busiest operating months.

As a Summer Team Member, you will be delivering exceptional customer service to all our berth holders, tenants, and visitors. This role is mostly based outdoors, and you will assist our Marina Managers and Operatives with their day-to-day duties.

The role will include but not limited to:

• Welcome visitors by road and boat, greeting them with high standards of service.
• Walk the marina pontoons and surrounding areas, assisting customers where needed.
• Dealing with customer queries.
• Answering the office telephone, greeting customers and assisting with serving in the marina office.
• Check car parks and drop off points ensuring everything is clean, signage is visible, and trolleys are available.
• Provide a trolley service with assistance to and from vessel when requested.
• Prepare the marina each day ensuring leaflet carousels are stocked.
• To assist with serving fuel when required.

If this sounds of interest and the following sounds like you, apply NOW!

• Enthusiastic and friendly with a flexible and positive ‘can do’ attitude.
• An ability to deliver the highest standards of customer service.
• Self-motivated and able to work without supervision.
• Confident use of IT systems (minimum beginner level).
• A practical, resourceful and common-sense approach.
• Good practical boating skills (not essential but an advantage, training will be provided).
• Competent swimmer (essential).

MDL Marinas are an equal-opportunities employer.

How to apply:

1) Complete our Seasonal Application Form via the link below using the Post ID reference NOR25/2605

2) Submit a 3-minute video answering the following questions:

• What attracted you to apply for the role of a Seasonal member of our team?
• Explain a time where you have delivered or experienced exceptional customer service.
• Outline any previous experience (preferably work experience) that you have that you believe is relevant to your application.

Please note, we do not accept CVs.

Closing Date: Ongoing recruitment for multiple positions.

If you do not hear from the company within 4 weeks, you can assume that your application has been unsuccessful. In the meantime, thank you for your interest in working for MDL Marinas.

We are looking to engage several Summer Team Members to join our friendly team at Penton Hook Marina in providing additional support during our busiest operating months.

As a Summer Team Member, you will be delivering exceptional customer service to all our berth holders, tenants, and visitors. This role is mostly based outdoors, and you will assist our Marina Managers and Operatives with their day-to-day duties.

The role will include but not limited to:

• Welcome visitors by road and boat, greeting them with high standards of service.
• Walk the marina pontoons and surrounding areas, assisting customers where needed.
• Dealing with customer queries.
• Answering the office telephone, greeting customers and assisting with serving in the marina office.
• Check car parks and drop off points ensuring everything is clean, signage is visible, and trolleys are available.
• Provide a trolley service with assistance to and from vessel when requested.
• Prepare the marina each day ensuring leaflet carousels are stocked.
• To assist with serving fuel when required.

If this sounds of interest and the following sounds like you, apply NOW!

• Enthusiastic and friendly with a flexible and positive ‘can do’ attitude.
• An ability to deliver the highest standards of customer service.
• Self-motivated and able to work without supervision.
• Confident use of IT systems (minimum beginner level).
• A practical, resourceful and common-sense approach.
• Good practical boating skills (not essential but an advantage, training will be provided).
• Competent swimmer (essential).

MDL Marinas are an equal-opportunities employer.

How to apply:

1) Complete our Seasonal Application Form via the link below using the Post ID reference PEN25/2603

2) Submit a 3-minute video answering the following questions:

• What attracted you to apply for the role of a Seasonal member of our team?
• Explain a time where you have delivered or experienced exceptional customer service.
• Outline any previous experience (preferably work experience) that you have that you believe is relevant to your application.

Please note, we do not accept CVs.

Closing Date: Ongoing recruitment for multiple positions.

If you do not hear from the company within 4 weeks, you can assume that your application has been unsuccessful. In the meantime, thank you for your interest in working for MDL Marinas.