FIRST CLASS CUSTOMER SERVICE
At MDL we’re well aware that it’s people, not pontoons, who ensure our success.
That’s why we go to great lengths to choose the right people to join us – energetic, enthusiastic and talented individuals who share our passion for first-class customer service.
If you’re thinking of working in marina management, administration or are interested in marina operations generally, there’s no better place to make your career.
Careers Overview
As Europe’s leading marina group we take training and development seriously. We encourage all our managers to take the Marina Institute’s Certificated Marina Manager qualification and aim to nurture the skills and abilities of every member of our 260-plus team. And our commitment pays off - both in the loyalty of our staff and in the number of customers who come back to us time and again. We can’t promise that we’ve a position available but it’s still worth getting in touch.
Rest assured that if you do join us, you can look forward to being part of an exciting future.
Current Vacancies
It is company policy to employ the best qualified personnel and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of their sex, race, pregnancy, disability, marital or family status, age, sexual orientation, religious beliefs or trades union membership.
To download an application form, please click on your preferred format below.
Boatyard Co-ordinator – Hamble Point Marina, Hamble
To help us deliver exceptional service we are seeking to recruit a Boatyard Co-Ordinator to assist with marina operations at Hamble Point Marina. You will be passionate about providing the best possible levels of customer service and will put the safety and the needs of the customer first every time. You will deliver an outstanding customer experience, exceeding expectations daily.
This is a full-time position working up to 40 hours each week, Monday to Friday supporting the marina operations activities. The successful applicant will be required to attend various training in the initial period of employment as part of a full induction process.
The role will include but not limited to:
- Provide a meet and greet service to all members and visitors
- Overseeing the administration function of the boatyard operation
- To carry out general maintenance tasks as required
- Lifting vessels in accordance with our safe operating standards
- Ensuring the telephone is answered in the correct and timely manner
- To ensure all customer enquiries are dealt with both promptly and efficiently
- Assisting in actively marketing and promoting the marina and associated services
- Maintaining the security of the site
- Carry out all duties in line with Company policies, particularly focused on compliance with H&S and Customer Service standards
The key requirements for this role are but not limited to:
- Enthusiastic and friendly with a flexible and positive ‘can do’ attitude
- Previous experience in a customer service environment (in a leisure/marina/hospitality industry an advantage)
- General maintenance skills (not essential but an advantage)
- Self-motivated and able to work without supervision
- Sound awareness of basic health and safety in the workplace
- Confident use of IT systems
- A practical, resourceful and common-sense approach
- Good practical boating skills/qualifications (not essential but an advantage)
- Previous boat lifting experience (not essential but an advantage)
- Competent swimmer (essential)
- Educated to at least GCSE level or equivalent
There is also full on-job training leading to industry-recognised qualifications. MDL Marinas are an equal-opportunities employer. For information on how we will handle your application, you can view the Company’s full privacy notice on our website via this link.
Please apply via our website or alternatively email below for an application form:
Debbie Burns – Marina Manager, Marina Developments Ltd, Hamble Point Marina, School Lane, Hamble, Southampton, Hampshire SO31 4NB.
Email: d.burns@mdlmarinas.co.uk
Closing Date: Friday 15th December 2023.
Dry Stack Marina Operative – Cobb's Quay Marina, Poole
Situated in Poole Harbour, Cobb's Quay Marina is an extremely busy and high-profile visitor destination we aim to deliver the highest level of service and experience for our members and customers, demanding the very best from our team every day. To help us deliver exceptional service we are seeking to recruit a Dry Stack Marina Operative to assist with marina operations.
You will be passionate about providing the best possible levels of customer service and will put the safety and the needs of the customer first every time. You will deliver an outstanding customer experience, exceeding expectations daily. This is a full-time position working up to 48 hours a week on a shift pattern supporting the marina operations activities. The successful applicant will be required to attend various training in the initial period of employment as part of a full induction process.
The role will include but not limited to:
- Provide a meet and greet service to all members and visitors
- Overseeing the berthing allocations of vessels
- To carry out general maintenance tasks as required
- Lifting vessels in accordance with our safe operating standards
- Ensuring the telephone is answered in the correct and timely manner
- To ensure all customer enquiries are dealt with both promptly and efficiently
- Assisting in actively marketing and promoting the marina and associated services
- Maintaining the security of the site
- Carry out all duties in line with Company policies, particularly focused on compliance with H&S and Customer Service standards
The key requirements for this role are but not limited to:
- Enthusiastic and friendly with a flexible and positive ‘can do’ attitude
- Previous experience in a customer service environment (in a leisure/marina/hospitality industry an advantage)
- General maintenance skills (not essential but an advantage)
- Self-motivated and able to work without supervision
- Sound awareness of basic health and safety in the workplace
- Confident use of IT systems
- A practical, resourceful and common-sense approach
- Good practical boating skills/qualifications (not essential but an advantage)
- Previous boat lifting experience (not essential but an advantage)
- Competent swimmer (essential)
- Educated to at least GCSE level or equivalent
There is also full on-job training leading to industry-recognised qualifications. MDL Marinas are an equal-opportunities employer. For information on how we will handle your application, you can view the Company’s full privacy notice on our website via this link.
Please apply via our website or alternatively email below for an application form:
Kelly Trewern - Marina Manager, Marina Developments Limited, Cobb's Quay Marina, Hamworthy, Poole, Dorset BH15 4EL.
Telephone: 01202 674299
Email: k.trewern@mdlmarinas.co.uk
Dry Stack Marina Operative – Hamble Point Marina, Hamble
Hamble Point Marina is situated at the top of the River Hamble and is a busy and high-profile visitor destination and boatyard. We aim to deliver the highest level of service and experience for our visitors and customers, demanding the very best from our ourselves whilst working as a team every day. To help us deliver exceptional service we are seeking to recruit a Dry Stack Marina Operative to assist with operations at Hamble Point.
You will be passionate about providing the best possible levels of customer service and will put the safety and the needs of the customer first every time. You will deliver an outstanding customer experience, exceeding expectations daily. This is a full-time position working a 12 hour day, up to 48 hours per week, on a four on, four off rota pattern supporting the marina operations activities. The successful applicant will be required to attend various training in the initial period of employment as part of a full induction process.
The role will include but not limited to:
- Provide a meet and greet service to all members and visitors
- Overseeing the berthing allocations of vessels
- To carry out general maintenance tasks as required
- Lifting vessels in accordance with our safe operating standards.
- Ensuring the telephone is answered in the correct and timely manner
- To ensure all customer enquiries are dealt with both promptly and efficiently
- Assisting in actively marketing and promoting the marina and associated services
- Maintaining the security of the site
- Carry out all duties in line with Company policies, particularly focused on compliance with H&S and Customer Service standards
The key requirements for this role are but not limited to:
- Enthusiastic and friendly with a flexible and positive ‘can do’ attitude
- Previous experience in a customer service environment (in a leisure/marina/hospitality industry an advantage)
- General maintenance skills (not essential but an advantage)
- Self-motivated and able to work without supervision
- Sound awareness of basic health and safety in the workplace
- Confident use of IT systems
- A practical, resourceful and common-sense approach
- Good practical boating skills/qualifications (not essential but an advantage)
- Previous boat lifting experience (not essential but an advantage).
- Competent swimmer (essential)
- Educated to at least GCSE level or equivalent
There is also full on-job training leading to industry-recognised qualifications. MDL Marinas are an equal-opportunities employer. For information on how we will handle your application, you can view the Company’s full privacy notice on our website here.
If you think you have the ability to succeed in this role and would like to join a highly motivated team and take part in a new challenge, we would like to hear from you. Please email for a full job description or submit your letter of application marked ‘Private & Confidential’ making reference to the prime tasks and responsibilities to:
Debbie Burns - Marina Manager, Marina Developments Ltd, Hamble Point Marina, Marina Office, School Lane, Hamble, Southampton SO31 4NB.
Email: d.burns@mdlmarinas.co.uk
Closing Date: Monday 11th December 2023.
Marina Operative (Boatyard) – Cobb's Quay Marina, Poole
Cobb's Quay Marina is an extremely busy and high profile visitor destination and we aim to deliver the highest level of service and experience for our members and customers; demanding the very best from our team every day. To help us deliver exceptional service we are seeking to recruit a Marina Operative to assist with boatyard operations at Cobb's Quay Marina.
You will be passionate about providing the best possible levels of customer service and will put the safety and the needs of the customer first every time. You will deliver an outstanding customer experience, exceeding expectations daily. This is a full-time position working 40 hours a week, Monday to Friday with some weekend work, supporting the marina operations activities. The successful applicant will be required to attend various training in the initial period of employment as part of a full induction process.
The role will include but not limited to:
- Provide a meet and greet service to all members and visitors
- Overseeing the berthing allocations of vessels
- To carry out general maintenance tasks as required
- Lifting vessels in accordance with our safe operating standards
- Ensuring the telephone is answered in the correct and timely manner
- To ensure all customer enquiries are dealt with both promptly and efficiently
- Assisting in actively marketing and promoting the marina and associated services
- Maintaining the security of the site
- Carry out all duties in line with Company policies, particularly focused on compliance with H&S and Customer Service standards
The key requirements for this role are but not limited to:
- Enthusiastic and friendly with a flexible and positive ‘can do’ attitude
- Previous experience in a customer service environment (in a leisure/marina/hospitality industry an advantage)
- General maintenance skills (not essential but an advantage)
- Self-motivated and able to work without supervision
- Sound awareness of basic health and safety in the workplace
- Confident use of IT systems
- A practical, resourceful and common-sense approach
- Good practical boating skills/qualifications (not essential but an advantage)
- Previous boat lifting experience (not essential but an advantage)
- Competent swimmer (essential)
- Educated to at least GCSE level or equivalent
There is also full on-job training leading to industry-recognised qualifications. MDL Marinas are an equal-opportunities employer. For information on how we will handle your application, you can view the Company’s full privacy notice on our website via this link.
Please apply via our website or alternatively email below for an application form:
Kelly Trewern - Marina Manager, Marina Developments Ltd, Cobbs Quay Marina, Woodlands Avenue, Poole, Dorset BH15 4ET.
Telephone: 01202 674299
Email: k.trewern@mdlmarinas.co.uk
Marina Operative (Casual Worker) – Cobb's Quay Marina, Poole
Situated in Poole Harbour, Cobb's Quay Marina is an extremely busy and high-profile visitor destination, and we aim to deliver the highest level of service and experience for our members and customers, demanding the very best from our team every day. To help us deliver exceptional service we are seeking to recruit a casual worker to support our team on an ad hoc basis at Cobb’s Quay Marina. This role will be a no-fixed hours casual worker contract.
Typically, casual work assigned to you will be based at Cobb’s Quay Marina. There may also be the opportunity to work at one of our other sites within the region. The role of our Casual Marina Operative will be to assist the team from time to time supporting the site with various tasks and shifts that require casual resource.
The role will include but not limited to:
- Provide a meet and greet service to all members and visitors
- Overseeing the berthing allocations of vessels
- To carry out general maintenance tasks as required
- Ensuring the telephone is answered in the correct and timely manner
- To ensure all customer enquiries are dealt with both promptly and efficiently
- Assisting in actively marketing and promoting the marina and associated services
- Maintaining the security of the site
- Carry out all duties in line with Company policies, particularly focused on compliance with H&S and Customer Service standards
The key requirements for this role are but not limited to:
- Enthusiastic and friendly with a flexible and positive ‘can do’ attitude
- Previous experience in a customer service environment (in a leisure/marina/hospitality industry an advantage)
- General maintenance skills (not essential but an advantage)
- Self-motivated and able to work without supervision
- Sound awareness of basic health and safety in the workplace
- Confident use of IT systems
- A practical, resourceful and common-sense approach
- Good practical boating skills/qualifications (not essential but an advantage)
- Competent swimmer (essential)
- Educated to at least GCSE level or equivalent
There is also full on-job training leading to industry-recognised qualifications. MDL Marinas are an equal opportunities employer.
If you think you have the ability to succeed in this role and would like to join a highly motivated team and take part in a new challenge, we would like to hear from you. Please email for a full job description or submit your letter of application marked ‘Private & Confidential’ referring to the prime tasks and responsibilities to:
Kelly Trewern - Marina Manager, Marina Developments Limited, Cobb's Quay Marina, Hamworthy, Poole, Dorset BH15 4EL.
Telephone: 01202 674299
Email: k.trewern@mdlmarinas.co.uk
Marina Operative (Casual Worker) – Northney Marina, Hayling Island
We are looking to engage a casual worker to support our team on an ad hoc basis at Northney Marina. This role will be a no-fixed hours casual worker contract. Typically, casual work assigned to you will be based at Northney Marina. There may also be the opportunity to work at one of our other sites within the region. The role will be to assist the team from time to time supporting the site with various tasks and shifts that require casual resource.
The role will include but not limited to:
- Provide a meet and greet service to all members and visitors.
- Overseeing the berthing allocations of vessels.
- To carry out general maintenance tasks as required.
- Ensuring the telephone is answered in the correct and timely manner.
- To ensure all customer enquiries are dealt with both promptly and efficiently.
- Assisting in actively marketing and promoting the marina and associated services.
- Maintaining the security of the site.
- Carry out all duties in line with Company policies, particularly focused on compliance with H&S and Customer Service standards.
The key requirements for this role are but not limited to:
- Enthusiastic and friendly with a flexible and positive ‘can do’ attitude.
- Previous experience in a customer service environment (in a leisure/marina/hospitality industry an advantage).
- General maintenance skills (not essential but an advantage).
- Self-motivated and able to work without supervision.
- Sound awareness of basic health and safety in the workplace.
- Confident use of IT systems.
- A practical, resourceful and common-sense approach.
- Good practical boating skills/qualifications (not essential but an advantage).
- Competent swimmer (essential).
- Educated to at least GCSE level or equivalent.
There is also full on-job training leading to industry-recognised qualifications. MDL Marinas are an equal-opportunities employer. For information on how we will handle your application, you can view the Company’s full privacy notice on our website via this link.
If you think you have the ability to succeed in this role and would like to join a highly motivated team and take part in a new challenge we would like to hear from you. Please email for a full job description or submit your letter of application marked ‘Private & Confidential’ making reference to the prime tasks and responsibilities to:
Tom Ward - Marina Manager, MDL Chichester Harbour Marinas, Northney Marina, Northney Road, Hayling Island, Hampshire PO11 0NH.
Please mark your application “Strictly Private & Confidential – Addressee Only”.
E-mail: t.ward@mdlmarinas.co.uk
Closing Date: Friday 15th December 2023.
Marina Operative (Casual Worker) – Port Hamble Marina, Hamble
Situated in the heart of Hamble Village, Port Hamble is an extremely busy and high-profile visitor destination. We aim to deliver the highest level of service and experience for our members and customers, demanding the very best from our team every day. To help us deliver exceptional service we are seeking to recruit a Marina Operative (Worker Contract) to join the team at Port Hamble Marina, you may also be required to work at Hamble Point and Mercury Yacht Harbour.
You will be passionate about providing the best possible levels of customer service and will put the customer’s needs first every time. You will deliver an outstanding customer experience, exceeding expectations daily. The role of our Marina Operative (Worker Contract) will be to assist the team from time to time supporting the site with various tasks and shifts as required, including cover of holiday and sickness on an ad hoc basis.
The role will include:
- Overseeing the berthing allocations of vessels
- Serving Fuel on the Fuel Barge
- To carry out general maintenance tasks as required
- To ensure all customer enquiries are dealt with both promptly and efficiently
- Assisting in actively marketing and promoting the marina and associated services
- Maintaining the security of the site
- Carry out all duties in line with Company policies, particularly focused on compliance with H&S and Customer Service standards
The key requirements for this role are:
- Enthusiastic and friendly with a flexible and positive ‘can do’ attitude
- An ability to deliver the highest standards of customer service
- General maintenance skills
- Self-motivated and able to work without supervision
- Confident use of IT systems
- A practical, resourceful and common-sense approach
- Good practical boating skills (not essential but an advantage)
- Competent swimmer
There is full on-job training leading to industry-recognised qualifications. MDL Marinas are an equal opportunities employer.
Please apply in writing to:
Bertie Marsh – Marina Manager, Marina Developments Ltd, Port Hamble Marina, Satchell Lane, Hamble, Southampton SO31 4QA.
Email: b.marsh@mdlmarinas.co.uk
Please mark your application “Strictly Private & Confidential – Addressee Only”.
