FIRST CLASS CUSTOMER SERVICE
At MDL we’re well aware that it’s people, not pontoons, who ensure our success.
That’s why we go to great lengths to choose the right people to join us – energetic, enthusiastic and talented individuals who share our passion for first-class customer service.
If you’re thinking of working in marina management, administration or are interested in marina operations generally, there’s no better place to make your career.
Careers Overview
As Europe’s leading marina group we take training and development seriously. We encourage all our managers to take the Marina Institute’s Certificated Marina Manager qualification and aim to nurture the skills and abilities of every member of our 260-plus team. And our commitment pays off - both in the loyalty of our staff and in the number of customers who come back to us time and again. We can’t promise that we’ve a position available but it’s still worth getting in touch.
Rest assured that if you do join us, you can look forward to being part of an exciting future.
Current Vacancies
It is company policy to employ the best qualified personnel and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of their sex, race, pregnancy, disability, marital or family status, age, sexual orientation, religious beliefs or trades union membership.
Marina Operative (Casual Worker) – Hythe Marina Village
We are looking to engage a casual worker to support our team on an ad hoc basis at Hythe Marina Village. This role will be a no-fixed hours casual worker contract. Typically, casual work assigned to you will be based at Hythe Marina Village, Hythe. There may also be opportunity to work at one of our other sites within the region
The role of our Casual Marina Operative will be to assist the team from time to time supporting the site with various tasks and shifts that require casual resource.
The role will include but not limited to:
- Provide a meet and greet service to all members and visitors
- Overseeing the berthing allocations of vessels
- To carry out general maintenance tasks as required
- Ensuring the telephone is answered in the correct and timely manner
- To ensure all customer enquiries are dealt with both promptly and efficiently
- Assisting in actively marketing and promoting the marina and associated services
- Maintaining the security of the site
- Carry out all duties in line with Company policies, particularly focused on compliance with H&S and Customer Service standards
The key requirements for this role are:
- Enthusiastic and friendly with a flexible and positive ‘can do’ attitude
- An ability to deliver the highest standards of customer service
- General maintenance skills
- Self-motivated and able to work without supervision
- Confident use of IT systems
- A practical, resourceful and common-sense approach
- Good practical boating skills (not essential but an advantage)
- Competent swimmer
There is also full on-job training leading to industry-recognised qualifications. MDL Marinas are an equal-opportunities employer.
How to apply:
Please complete this Application Form and send to:
Richard Godwin – Marina Manager, Marina Developments Ltd, Hythe Marina Village, The Lock Building, Shamrock Way, Hythe, Hampshire SO45 6DY.
Telephone : 023 8020 7073
Email: r.godwin@mdlmarinas.co.uk
Please mark your application “Strictly Private & Confidential – Addressee Only”
Closing Date: 22 October 2021.
Marina Operative (Casual Worker) – MDL Hamble Marinas
We are looking to engage a casual worker to support our team on an ad hoc basis at MDL's Hamble Marinas. This role will be a no-fixed hours casual worker contract. Typically, casual work assigned to you will be based at Hamble Point Marina, Port Hamble Marina or Mercury Yacht Harbour. There may also be opportunity to work at one of our other sites within the region.
The role of our Casual Marina Operative will be to assist the team from time to time supporting the site with various tasks and shifts that require casual resource.
The role will include but not limited to:
- Provide a meet and greet service to all members and visitors
- Overseeing the berthing allocations of vessels
- To carry out general maintenance tasks as required
- Ensuring the telephone is answered in the correct and timely manner
- To ensure all customer enquiries are dealt with both promptly and efficiently
- Assisting in actively marketing and promoting the marina and associated services
- Maintaining the security of the site
- Carry out all duties in line with Company policies, particularly focused on compliance with H&S and Customer Service standards
The key requirements for this role are:
- Enthusiastic and friendly with a flexible and positive ‘can do’ attitude
- An ability to deliver the highest standards of customer service
- General maintenance skills
- Self-motivated and able to work without supervision
- Confident use of IT systems
- A practical, resourceful and common-sense approach
- Good practical boating skills (not essential but an advantage)
- Competent swimmer
There is also full on-job training leading to industry-recognised qualifications. MDL Marinas are an equal-opportunities employer.
How to apply:
Please apply in writing to:
Bertie Marsh – Marina Manager, Marina Developments Ltd, Port Hamble Marina, Satchell Lane, Hamble, Southampton, SO31 4QA.
Email: b.marsh@mdlmarinas.co.uk
Please mark your application “Strictly Private & Confidential – Addressee Only”
Closing Date: Ongoing recruitment for multiple positions.
Marina Operative (Casual Worker) – Woolverstone Marina and Lodge Park
We are looking to engage a casual worker to support our team on an ad hoc basis at Woolverstone Marina and Lodge Park in Ipswich. This role will be a no-fixed hours casual worker contract. Typically, casual work assigned to you will be based at Woolverstone Marina and Lodge Park. There may also be opportunity to work at one of our other sites within the region.
The role of our Casual Marina Operative will be to assist the team from time to time supporting the site with various tasks and shifts that require casual resource.
The role will include but not limited to:
- Provide a meet and greet service to all members and visitors
- Overseeing the berthing allocations of vessels
- To carry out general maintenance tasks as required
- Ensuring the telephone is answered in the correct and timely manner
- To ensure all customer enquiries are dealt with both promptly and efficiently
- Assisting in actively marketing and promoting the marina and associated services
- Maintaining the security of the site
- Carry out all duties in line with Company policies, particularly focused on compliance with H&S and Customer Service standards
The key requirements for this role are:
- Enthusiastic and friendly with a flexible and positive ‘can do’ attitude
- An ability to deliver the highest standards of customer service
- General maintenance skills
- Self-motivated and able to work without supervision
- Confident use of IT systems
- A practical, resourceful and common-sense approach
- Good practical boating skills (not essential but an advantage)
- Competent swimmer
There is also full on-job training leading to industry-recognised qualifications. MDL Marinas are an equal-opportunities employer.
Please apply in writing to:
Kelly Sharman, Marina Manager, Marina Developments Ltd, Woolverstone Marina and Lodge Park, Woolverstone, Ipswich, Suffolk IP9 1AS.
Telephone: 01473 780206
Email: k.sharman@mdlmarinas.co.uk
Marina Operative - Hythe Marina Village
Situated in Hythe, this Marina Village is an extremely busy and high-profile visitor destination and we aim to deliver the highest level of service and experience for our members and customers, demanding the very best from our team every day. To help us deliver exceptional service we are seeking to recruit a Marina Operative to assist with the operations at Hythe Marina Village. There may also be opportunity to work at one of our other sites within the region.
You will be passionate about providing the best possible levels of customer service and will put the customer’s needs first every time. You will deliver an outstanding customer experience, exceeding expectations on a daily basis. This is a full-time position working a 42 hours per week however is on a FTC basis of 5 months.
The prime tasks and responsibilities for this role are:
- To liaise with customers regarding bookings and associated payments for fuel, short stay and overnight berthing, lock operation and daily inspections.
- To ensure the highest levels of customer service and experience at all times.
- Deliver operational process and systems in accordance with the quality management systems of the MDL Way.
Person Specification:
- Professional, proactive, positive attitude and a provider of first-class customer service.
- Flexible and self-motivated.
- Innovative in your approach to solving problems.
- Team player.
- Self motivated and able to work without supervision.
- Have a customer focused philosophy permeating all your actions.
- Results orientated with the drive to deliver and over perform.
- Well presented and take a pride in your surroundings.
Required Experience:
- Computer literate.
- Ability to swim.
Desired Experience:
- Marina operations.
- Boatyard experience.
There is also full on-job training leading to industry-recognised qualifications. MDL Marinas are an equal opportunities employer.
If you think you have the ability to succeed in this role and would like to join a highly motivated team and take part in a new challenge, we would like to hear from you. Please email for a full job description or submit your letter of application marked ‘Private & Confidential’ referring to the prime tasks and responsibilities to:
Richard Godwin, Marina Manager, Hythe Marina Village, Shamrock Way, Hythe, Southampton
SO45 6DY.
Telephone : 023 8020 7073
Email: r.godwin@mdlmarinas.co.uk
Closing Date: 31 October 2021.
Night Marina Operative - Woolverstone Marina and Lodge Park
We're seeking to recruit one full-time night Marina Operative at Woolverstone Marina and Lodge Park in Ipswich. This is an exciting opportunity for a motivated and driven individual to join the Marina Team at Woolverstone delivering excellent levels of customer service. The applicant must be dynamic, personable and maintain an eye for detail. Responsible for the day to day running of the marina and lodge park, this position will offer the successful applicant a varied and challenging role.
You will be passionate about providing the best possible levels of customer service and will put the customer’s needs first every time. You will deliver an outstanding customer experience, exceeding expectations on a daily basis. This is a full-time position working a 12-hour night shift, on a four on four off rota pattern.
The prime tasks and responsibilities for this role are:
- Ensure the site is secure, carrying out regular patrols of the marina and lodge park.
- Overseeing the berthing allocations of vessels.
- To maintain a clean, tidy site at all times.
- To carry out general maintenance around the site.
- To ensure the highest levels of customer service and experience at all times.
- Deliver operational process and systems in accordance with the quality management systems of the MDL Way.
Person Specification:
- Professional, proactive, positive attitude and a provider of first-class customer service.
- Flexible and self motivated.
- Team player.
- Self motivated and able to work without supervision.
- Have a customer focused philosophy permeating all your actions.
- Well presented and take a pride in your surroundings.
Required Experience:
- Ability to swim.
Desired Experience:
- Marina operations.
MDL Marinas offers a competitive salary package plus bonus scheme, company uniform, and following your probationary period, a subsidised health cash plan. There is also full on-job training leading to industry-recognised qualifications. MDL Marinas are an equal opportunities employer.
If you think you have the ability to succeed in this role and would like to join a highly motivated team and take part in a new challenge, we would like to hear from you. Please email for a full job description or submit your letter of application marked ‘Private & Confidential’ making reference to the prime tasks and responsibilities to:
Kelly Sharman, Marina Manager, Marina Developments Ltd, Woolverstone Marina, Woolverstone, Ipswich, Suffolk IP9 1AS.
Telephone: 01473 780206
Email: k.sharman@mdlmarinas.co.uk