MDL Careers

The role will include but not limited to:

• To ensure the smooth day to day running of all operations in the Marina; coordinating, allocating and monitoring the work and activities of the marina team to ensure that daily, weekly and monthly checks are carried out.
• To ensure all administrative tasks are completed in line with operational processes.
• Deliver operational process and systems in accordance with the quality management systems of the MDL Way.
• Working with the management team to compile the staff rota to include optimum site cover at weekends and peak times and to conduct daily staff briefings.
• To allocate berths to annual berth holders and visitors along with the assistance of the Dockmasters and Management team.
• To instill in the team an ethos of flexible working hours driven by business demand.
• To support the management, coaching and development of staff to monitor customer’s satisfaction while constantly improving the customer experience ensuring excellence in customer service at all times.
• Know how to handle periods of change and lead a team through such periods, displaying motivating and encouraging behaviours.
• To oversee routine maintenance; ensuring the marina remains safe, secure, clean, tidy and well landscaped at all times and to complete the required safety checks.
• To ensure the highest levels of customer service and experience at all times.
• To establish a good working relationship with staff, tenants and customers; which is based on trust and efficiency.
• To ensure the Marina Manager is informed of any complaints or cause for concern.

The key requirements for this role are but not limited to:

• Deliver operational process and systems in accordance with the quality management systems of the MDL Way. All laid down Marina Regulations and company procedures and policies are adhered to at all times.
• Place our customers at the centre of all our business practices, ensuring outstanding customer care at all points of contact.
• Ensure you are in the correct uniform and that it is clean, presentable, and well maintained at all times. To ensure the correct PPE is worn when necessary.
• All dealings with team members are carried out professionally, politely, and respectfully.
• To adopt a flexible attitude towards work location whilst providing the best in customer experience and site cover, driving customer focus to the forefront of your activities.

There is also full on-job training leading to industry-recognised qualifications. MDL Marinas are an equal-opportunities employer. For information on how we will handle your application, you can view the Company’s full privacy notice on our website via this link.

To apply, please click the ‘apply now’ button using the Post ID reference CQ24/2510.

Closing Date: Monday 30th June 2025.

The role will include but not limited to:

• To be responsible for the administration function of the boatyard operation at Cobb’s Quay Marina; including taking all boatyard service bookings and raising all relevant invoices and credits notes raised where necessary for berth holders, visitors and commercial tenants in accordance with laid down procedures.Provide a meet and greet service to all members and visitors
• To ensure all boatyard service bookings are administered in line with the relevant process and all bookings are correctly authorised in line with lifting policy.
• To issue storage ashore and electricity invoices and update all boatyard records.
• To keep the Marina Manager informed of lifting, and storage ashore statistics at all times; to include details of current availability to use as sales aids for the marina team.
• To ensure payments are taking at the time of booking or invoices raised as appropriate and in accordance with the Companies strict debt policy.
• To ensure all relevant weekly KPI, month and year end returns are completed as required.
• To assist the Marina Manager with the auditing of all boat measuring within the marina and to maintain up to date records in accordance with the companies measuring policy.
• To operate a strict debt control policy in accordance with company procedure and liaise frequently with the Marina Manager on outstanding accounts. To produce up to date debt information and carry out debt chasing as required.
• To ensure that all customer queries are dealt with promptly and efficiently and to keep the Marina Manager informed of their progress at all times.
• To ensure the office telephone is answered in a timely manner, customers are greeted and assistance with serving in the main office is maintained ensuring the highest standard of customer service at all times.
• To ensure that the Marina Manager is aware of any concerns you may have within your scope of responsibility.
• To ensure all legal, HSE and company policies including financial are being adhered to.

The key requirements for this role are but not limited to:

• A proactive approach to customer service and any issues arising is adopted along with enthusiasm and a positive attitude.
• Place our customers at the center of all our business practices, ensuring outstanding customer care at all points of contact.
• Ensure you are in the correct uniform and that it is clean, presentable, and well maintained at all times.
• All dealings with team members are carried out professionally, politely, and respectfully.
• To place the customer at the forefront of your daily duties and ensure excellence in customer service and customer experience is achieved at all times.
• To deliver operational process and systems in accordance with the quality management systems of the MDL Way.

There is also full on-job training leading to industry-recognised qualifications. MDL Marinas are an equal-opportunities employer. For information on how we will handle your application, you can view the Company’s full privacy notice on our website via this link.

To apply, please click the ‘apply now’ button using the Post ID reference CQ24/2511.

Closing Date: Monday 30th June 2025.

The role of our Casual Marina Operative will be to assist the team from time to time supporting the site with various tasks and shifts that require casual resource.

The role will include but not limited to

• Provide a meet and greet service to all members and visitors
• Overseeing the berthing allocations of vessels
• To carry out general maintenance tasks as required
• Ensuring the telephone is answered in the correct and timely manner
• To ensure all customer enquiries are dealt with both promptly and efficiently
• Assisting in actively marketing and promoting the marina and associated services
• Maintaining the security of the site
• Carry out all duties in line with Company policies, particularly focused on compliance with H&S and Customer Service standards

The key requirements for this role are but not limited to:

• Enthusiastic and friendly with a flexible and positive ‘can do’ attitude
• Previous experience in a customer service environment (in a leisure/marina/hospitality industry an advantage)
• General maintenance skills (not essential but an advantage)
• Self-motivated and able to work without supervision
• Sound awareness of basic health and safety in the workplace
• Confident use of IT systems
• A practical, resourceful and common-sense approach
• Good practical boating skills/qualifications (not essential but an advantage)
• Competent swimmer (essential)
• Educated to at least GCSE level or equivalent

There is also full on-job training leading to industry-recognised qualifications. MDL Marinas are an equal-opportunities employer. For information on how we will handle your application, you can view the Company’s full privacy notice on our website via this link.

To apply, please click the ‘apply now’ button using the Post ID reference CHT24/2505.

Closing Date: Friday 18th July 2025.

You will be passionate about providing the best possible levels of customer service and will put the safety and the needs of the customer first every time. You will deliver an outstanding customer experience, exceeding expectations daily. This is a full-time position working up to 42 hours each week on a shift pattern supporting the marina operations activities. The successful applicant will be required to attend various training in the initial period of employment as part of a full induction process.

The role will include but not limited to:

• Provide a meet and greet service to all members and visitors
• Overseeing the berthing allocations of vessels
• To carry out general maintenance tasks as required
• Lifting vessels in accordance with our safe operating standards
• Ensuring the telephone is answered in the correct and timely manner
• To ensure all customer enquiries are dealt with both promptly and efficiently
• Assisting in actively marketing and promoting the marina and associated services
• Maintaining the security of the site
• Carry out all duties in line with Company policies, particularly focused on compliance with H&S and Customer Service standards

The key requirements for this role are but not limited to:

• Enthusiastic and friendly with a flexible and positive ‘can do’ attitude
• Previous experience in a customer service environment (in a leisure/marina/hospitality industry an advantage)
• General maintenance skills (not essential but an advantage)
• Self-motivated and able to work without supervision
• Sound awareness of basic health and safety in the workplace
• Confident use of IT systems
• A practical, resourceful and common-sense approach
• Good practical boating skills/qualifications (not essential but an advantage)
• Previous boat lifting experience not essential but an advantage
• Competent swimmer (essential)
• Educated to at least GCSE level or equivalent

There is also full on-job training leading to industry-recognised qualifications. MDL Marinas are an equal-opportunities employer. For information on how we will handle your application, you can view the Company’s full privacy notice on our website via this link.

To apply, please click the ‘apply now’ button using the Post ID reference CQ24/2517.

Closing Date: Monday 30th June 2025.

You will be passionate about providing the best possible levels of customer service and will put the safety and the needs of the customer first every time. You will deliver an outstanding customer experience, exceeding expectations daily. This is a full-time position working up to 42 hours each week on a shift pattern supporting the marina operations activities. The successful applicant will be required to attend various training in the initial period of employment as part of a full induction process

The role will include but not limited to:

• To be responsible for overseeing the Dry Stack operations
• Provide a meet and greet service to all members and visitors
• Overseeing the berthing allocations of vessels
• To carry out general maintenance tasks as required
• Lifting vessels in accordance with our safe operating standards
• Ensuring the telephone is answered in the correct and timely manner
• To ensure all customer enquiries are dealt with both promptly and efficiently
• Assisting in actively marketing and promoting the marina and associated services
• Maintaining the security of the site
• Carry out all duties in line with Company policies, particularly focused on compliance with H&S and Customer Service standards

The key requirements for this role are but not limited to:

• Enthusiastic and friendly with a flexible and positive ‘can do’ attitude.
• Previous experience in a customer service environment (in a leisure/marina/hospitality industry an advantage).
• General maintenance skills (not essential but an advantage).
• Self-motivated and able to work without supervision.
• Sound awareness of basic health and safety in the workplace.
• Confident use of IT systems.
• A practical, resourceful and common-sense approach.
• Good practical boating skills/qualifications (not essential but an advantage).
• Previous boat lifting experience (not essential but an advantage).
• Competent swimmer (essential).
• Educated to at least GCSE level or equivalent.

There is also full on-job training leading to industry-recognised qualifications. MDL Marinas are an equal-opportunities employer. For information on how we will handle your application, you can view the Company’s full privacy notice on our website via this link.

To apply, please click the ‘apply now’ button using the Post ID reference CQ24/2514.

Closing Date: Monday 30th June 2025.

This is a part-time position working a 30 hour shift pattern, working 09:00 - 19:00 Friday, Saturday and Sundays. You will be passionate about providing the best possible levels of customer service and will put the customer’s needs first every time. You will deliver an outstanding customer experience, exceeding expectations daily.

The role will include but not limited to:

• Serving fuel to customer boats on the fuel barge
• Overseeing the berthing allocations of vessels
• To carry out general maintenance tasks as required
• To ensure all customer enquiries are dealt with both promptly and efficiently
• Assisting in actively marketing and promoting the marina and associated services
• Maintaining the security of the site
• Carry out all duties in line with Company policies, particularly focused on compliance with H&S and Customer Service standards

The key requirements for this role are but not limited to:

• Enthusiastic and friendly with a flexible and positive ‘can do’ attitude
• An ability to deliver the highest standards of customer service
• Self-motivated and able to work without supervision
• Confident use of IT systems
• A practical, resourceful and common-sense approach
• Good practical boating skills/qualifications (not essential but an advantage)
• General maintenance skills
• Competent swimmer

There is also full on-job training leading to industry-recognised qualifications. MDL Marinas are an equal-opportunities employer. For information on how we will handle your application, you can view the Company’s full privacy notice on our website via this link.

To apply, please click the ‘apply now’ button using the Post ID reference CHT24/2507.

Closing Date: Monday 30th June 2025.

You will be passionate about providing the best possible levels of customer service and will put the safety and the needs of the customer first every time. You will deliver an outstanding customer experience, exceeding expectations daily. This is a full-time position working up to 42 hours each week on a shift pattern supporting the marina operations activities. The successful applicant will be required to attend various training in the initial period of employment as part of a full induction process.

The role will include but not limited to:

• Provide a meet and greet service to all members and visitors
• Overseeing the berthing allocations of vessels
• To carry out general maintenance tasks as required
• Ensuring the telephone is answered in the correct and timely manner
• To ensure all customer enquiries are dealt with both promptly and efficiently
• Assisting in actively marketing and promoting the marina and associated services
• Maintaining the security of the site
• Carry out all duties in line with Company policies, particularly focused on compliance with H&S and Customer Service standards

The key requirements for this role are but not limited to:

• Enthusiastic and friendly with a flexible and positive ‘can do’ attitude
• Previous experience in a customer service environment (in a leisure/marina/hospitality industry an advantage)
• General maintenance skills (not essential but an advantage)
• Self-motivated and able to work without supervision
• Sound awareness of basic health and safety in the workplace
• Confident use of IT systems
• A practical, resourceful and common-sense approach
• Good practical boating skills/qualifications (not essential but an advantage)
• Competent swimmer (essential)
• Educated to at least GCSE level or equivalent

There is also full on-job training leading to industry-recognised qualifications. MDL Marinas are an equal-opportunities employer. For information on how we will handle your application, you can view the Company’s full privacy notice on our website via this link.

To apply, please click the ‘apply now’ button using the Post ID reference CQ24/2515.

Closing Date: Monday 30th June 2025.

You will be passionate about providing the best possible levels of customer service and will put the safety and the needs of the customer first every time. You will deliver an outstanding customer experience, exceeding expectations daily. This is a part-time position working up to 21 hours each week on a shift pattern supporting the marina operations activities. The successful applicant will be required to attend various training in the initial period of employment as part of a full induction process.

The role will include but not limited to:

• Provide a meet and greet service to all members and visitors
• Overseeing the berthing allocations of vessels
• To carry out general maintenance tasks as required
• Ensuring the telephone is answered in the correct and timely manner
• To ensure all customer enquiries are dealt with both promptly and efficiently
• Assisting in actively marketing and promoting the marina and associated services
• Maintaining the security of the site
• Carry out all duties in line with Company policies, particularly focused on compliance with H&S and Customer Service standards

The key requirements for this role are but not limited to:

• Enthusiastic and friendly with a flexible and positive ‘can do’ attitude
• Previous experience in a customer service environment (in a leisure/marina/hospitality industry an advantage)
• General maintenance skills (not essential but an advantage)
• Self-motivated and able to work without supervision
• Sound awareness of basic health and safety in the workplace
• Confident use of IT systems
• A practical, resourceful and common-sense approach
• Good practical boating skills/qualifications (not essential but an advantage)
• Competent swimmer (essential)
• Educated to at least GCSE level or equivalent

There is also full on-job training leading to industry-recognised qualifications. MDL Marinas are an equal-opportunities employer. For information on how we will handle your application, you can view the Company’s full privacy notice on our website via this link.

To apply, please click the ‘apply now’ button using the Post ID reference HMV24/2505.

Closing Date: Monday 30th June 2025.

This is a full-time position working up to 48 hours each week on a 4 on 4 off rota pattern, 7pm to 7am, supporting the marina operations activities. The successful applicant will be required to attend various training in the initial period of employment as part of a full induction process.

The role will include but not limited to:

• Maintain a visible presence with regular patrolling of the site, recording and/or reporting any problems or issues to the relevant persons or services.
• To carry out checks to ensure the safety and security of vessels, buildings, vehicles and people within the marina site boundaries.
• To provide a meet and greet service to visitors; directing traffic onto the site and dealing with initial site enquiries, recording all visitor details and proactively encourage and monitor contractor registration.
• Organise the berthing of boats to yield maximum occupancy, ensuring that all payments for services are received in accordance with the company’s finance policy.
• Complete all daily, weekly and monthly assigned tasks as required.
• To carry out routine maintenance; ensuring the marina remains safe, secure, clean, tidy and well landscaped at all times and to complete the required safety checks.
• Ensure familiarity with emergency procedures and deal effectively with any emergency situation.
• Ensure a quality, professional service is provided in all contact with customers.

The key requirements for this role are but not limited to:

• Enthusiastic and friendly with a flexible and positive ‘can do’ attitude.
• Previous experience in a customer service environment (in a leisure/marina/hospitality industry an advantage).
• General maintenance skills (not essential but an advantage).
• Self-motivated and able to work without supervision.
• A practical, resourceful and common-sense approach.
• To deliver operational process and systems in accordance with the quality management systems of the MDL Way.
• To ensure all duties carried out are in accordance with the Company Health & Safety Policy.

There is also full on-job training leading to industry-recognised qualifications. MDL Marinas are an equal-opportunities employer. For information on how we will handle your application, you can view the Company’s full privacy notice on our website via this link.

To apply, please click the ‘apply now’ button using the Post ID reference HPM24/2513.

Closing Date: Saturday 21st June 2025.

This is a full-time position working 12 hour night shifts each week on a 4 on 4 off rota pattern supporting the marina operations activities. The successful applicant will be required to attend various training in the initial period of employment as part of a full induction process.

The role will include but not limited to:

• Maintain a visible presence with regular patrolling of the site, recording and/or reporting any problems or issues to the relevant persons or services.
• To carry out checks to ensure the safety and security of vessels, buildings, vehicles and people within the marina site boundaries.
• To provide a meet and greet service to visitors; directing traffic onto the site and dealing with initial site enquiries, recording all visitor details and proactively encourage and monitor contractor registration.
• Organise the berthing of boats to yield maximum occupancy, ensuring that all payments for services are received in accordance with the company’s finance policy.
• Complete all daily, weekly and monthly assigned tasks as required.
• To carry out routine maintenance; ensuring the marina remains safe, secure, clean, tidy and well landscaped at all times and to complete the required safety checks.
• Ensure familiarity with emergency procedures and deal effectively with any emergency situation.
• Ensure a quality, professional service is provided in all contact with customers.

The key requirements for this role are but not limited to:

• Enthusiastic and friendly with a flexible and positive ‘can do’ attitude.
• Competent swimmer (essential)
• General maintenance skills (not essential but an advantage)
• Self-motivated and able to work without supervision.
• A practical, resourceful, and common-sense approach
• To deliver operational process and systems in accordance with the quality management systems of the MDL Way.
• To ensure all duties carried out are in accordance with the Company Health & Safety Policy

There is also full on-job training leading to industry-recognised qualifications. MDL Marinas are an equal-opportunities employer. For information on how we will handle your application, you can view the Company’s full privacy notice on our website via this link.

To apply, please click the ‘apply now’ button using the Post ID reference CQ24/2516.

Closing Date: Monday 30th June 2025.

You will be passionate about providing the best possible levels of customer service and will put the safety and the needs of the customer first every time. You will deliver an outstanding customer experience, exceeding expectations daily. This is a full-time position working 12-hour night shifts each week on a 4 on 4 off rota pattern supporting the marina operations activities. The successful applicant will be required to attend various training in the initial period of employment as part of a full induction process.

The role will include but not limited to:

• Maintain a visible presence with regular patrolling of the site, recording and/or reporting any problems or issues to the relevant persons or services.
• To carry out checks to ensure the safety and security of vessels, buildings, vehicles and people within the marina site boundaries.
• To provide a meet and greet service to visitors; directing traffic onto the site and dealing with initial site enquiries, recording all visitor details and proactively encourage and monitor contractor registration.
• Organise the berthing of boats to yield maximum occupancy, ensuring that all payments for services are received in accordance with the company’s finance policy.
• Complete all daily, weekly and monthly assigned tasks as required.
• To carry out routine maintenance; ensuring the marina remains safe, secure, clean, tidy and well landscaped at all times and to complete the required safety checks.
• Ensure familiarity with emergency procedures and deal effectively with any emergency situation.
• Ensure a quality, professional service is provided in all contact with customers.

The key requirements for this role are but not limited to:

• Enthusiastic and friendly with a flexible and positive ‘can do’ attitude.
• Competent swimmer (essential)
• General maintenance skills (not essential but an advantage)
• Self-motivated and able to work without supervision.
• A practical, resourceful, and common-sense approach
• To deliver operational process and systems in accordance with the quality management systems of the MDL Way.
• To ensure all duties carried out are in accordance with the Company Health & Safety Policy

There is also full on-job training leading to industry-recognised qualifications. MDL Marinas are an equal-opportunities employer. For information on how we will handle your application, you can view the Company’s full privacy notice on our website via this link.

To apply, please click the ‘apply now’ button using the Post ID reference HPM24/2511.

Closing Date: Monday 30th June 2025.

You will be passionate about providing the best possible levels of customer service and will put the safety and the needs of the customer first every time. You will deliver an outstanding customer experience, exceeding expectations daily. This is a full-time position working 12-hour night shifts each week on a 7 on 7 off rota pattern supporting the marina operations activities. The successful applicant will be required to attend various training in the initial period of employment as part of a full induction process.

The role will include but not limited to:

• Maintain a visible presence with regular patrolling of the site, recording and/or reporting any problems or issues to the relevant persons or services.
• To carry out checks to ensure the safety and security of vessels, buildings, vehicles and people within the marina site boundaries.
• To provide a meet and greet service to visitors; directing traffic onto the site and dealing with initial site enquiries, recording all visitor details and proactively encourage and monitor contractor registration.
• Organise the berthing of boats to yield maximum occupancy, ensuring that all payments for services are received in accordance with the company’s finance policy.
• Complete all nightly, weekly and monthly assigned tasks as required.
• To carry out routine maintenance; ensuring the marina remains safe, secure, clean, tidy and well landscaped at all times and to complete the required safety checks.
• Ensure familiarity with emergency procedures and deal effectively with any emergency situation.
• Ensure a quality, professional service is provided in all contact with customers.

The key requirements for this role are but not limited to:

• Enthusiastic and friendly with a flexible and positive ‘can do’ attitude.
• Competent swimmer (essential).
• General maintenance skills (not essential but an advantage)
• Self-motivated and able to work without supervision.
• A practical, resourceful, and common-sense approach.
• To deliver operational process and systems in accordance with the quality management systems of the MDL Way.
• To ensure all duties carried out are in accordance with the Company Health & Safety Policy.

There is also full on-job training leading to industry-recognised qualifications. MDL Marinas are an equal-opportunities employer. For information on how we will handle your application, you can view the Company’s full privacy notice on our website via this link.

To apply, please click the ‘apply now’ button using the Post ID reference TQ24/2506.

Closing Date: Monday 30th June 2025.

The role will include but not limited to:

• To act as a receptionist for Penton Hook and its tenants including sorting and distributing incoming and out-going mail.
• To ensure the office telephone is answered in a timely manner, customers are greeted and assistance with serving in the main office is maintained ensuring the highest standard of customer service at all times.
• To provide support to the Administration team with ensuring a strict debt control policy is in operation.
• To ensure that all customer queries are dealt with promptly and efficiently and to keep the Administrator informed of their progress at all times.
• To provide a concierge service to customers to include taxi, restaurant, and Freedom Berthing bookings, and to arrange Dock Master trolley assistance when necessary.
• Deliver operational process and systems in accordance with the quality management systems of the MDL Way.
• To ensure that the Administrator is aware of any concerns you may have within your scope of responsibility.
• To ensure all legal, HSE and company policies inc. financial are being adhered to.
• To undertake any other reasonable duties required by the management team.

The key requirements for this role are but not limited to:

• A proactive approach to customer service and any issues arising is adopted along with enthusiasm and a positive attitude.
• Place our customers at the center of all our business practices, ensuring outstanding customer care at all points of contact.
• Ensure you are in the correct uniform and that it is clean, presentable, and well maintained at all times.
• All dealings with team members are carried out professionally, politely, and respectfully.
• To place the customer at the forefront of your daily duties and ensure excellence in customer service and customer experience is achieved at all times.
• To deliver operational process and systems in accordance with the quality management systems of the MDL Way.

MDL Marinas are an equal-opportunities employer. For information on how we will handle your application, you can view the Company’s full privacy notice on our website via this link.

To apply, please click the ‘apply now’ button using the Post ID reference PEN24/2504.

Closing Date: Tuesday 1st July 2025.