Quality and service guaranteed as MDL Marinas receives three ISO accreditations

We’re delighted to announce that we’ve been accredited with three ISO standards following a series of rigorous assessments over the last 12 months by the British Assessment Bureau, setting us apart in terms of quality assurance, customer service and environmental commitment.

The three standards which we’ve received are ISO 9001:2015 Quality Management, ISO 14001:2015 Environmental Management and ISO 45001:2018 Occupational Health and Safety, demonstrating our commitment to exceeding the expectations, not just of our berth holders and tenants, but also our employees.

“The achievement of these three ISO standards is the result of a significant amount of work from the team, in particular Joe Walton, Head of Health, Safety and Environment and Kerry Marriott, Head of Operations, and we’re delighted that their dedication and commitment has been recognised,” says Michael Glanville, our Managing Director.

The feedback we’ve received following the accreditation process is that the quality of work and the level of standards seen was incredibly high.

Being awarded ISO 14001 Environmental Management, further highlights our current and future commitment to the environment and supports our extensive environmental initiatives, from the zero waste to landfill policy to the installation of electric boat charging facilities across the network.

The ISO 45001 accreditation confirms our commitment to continually provide a safe and healthy workplace for both our teams and customers by preventing work-related injury and ill health, while ISO 9001 demonstrates our ability to consistently provide products and services that meet customer requirements and enhance customer satisfaction.

Michael continues: “We are the only marina operator in the UK to have received all three of these quality assurance standards, which drive excellence in business performance, commitment to the environment and customer experience, meaning our customers, staff, tenants, suppliers and other stakeholders can be even more confident that MDL is the right choice.”