MDL Careers

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CAREERS

FIRST CLASS CUSTOMER SERVICE


Winner

At MDL we’re well aware that it’s people, not pontoons, who ensure our success.

That’s why we go to great lengths to choose the right people to join us – energetic, enthusiastic and talented individuals who share our passion for first-class customer service.

If you’re thinking of working in marina management, administration or are interested in marina operations generally, there’s no better place to make your career.


Careers Overview

As Europe’s leading marina group we take training and development seriously. We encourage all our managers to take the Marina Institute’s Certificated Marina Manager qualification and aim to nurture the skills and abilities of every member of our 260-plus team. And our commitment pays off - both in the loyalty of our staff and in the number of customers who come back to us time and again. We can’t promise that we’ve a position available but it’s still worth getting in touch.

Rest assured that if you do join us, you can look forward to being part of an exciting future.


Current Vacancies

It is company policy to employ the best qualified personnel and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of their sex, race, pregnancy, disability, marital or family status, age, sexual orientation, religious beliefs or trades union membership.


Assistant Marina Manager – Cobb's Quay Marina, Poole

Post ID: CQ24/2510

To help us deliver exceptional service we are seeking to recruit an Assistant Marina Manager to assist with marina operations at Cobb’s Quay Marina. Situated in Poole, Cobb’s Quay is a busy and high-profile visitor destination. We aim to deliver the highest level of service and experience for our visitors and customers, demanding the very best from ourselves whilst working as a team every day.


Assistant Marina Manager – Cobb's Quay Marina, Poole

The role will include but not limited to:

  • To ensure the smooth day to day running of all operations in the Marina; coordinating, allocating and monitoring the work and activities of the marina team to ensure that daily, weekly and monthly checks are carried out.
  • To ensure all administrative tasks are completed in line with operational processes.
  • Deliver operational process and systems in accordance with the quality management systems of the MDL Way.
  • Working with the management team to compile the staff rota to include optimum site cover at weekends and peak times and to conduct daily staff briefings.
  • To allocate berths to annual berth holders and visitors along with the assistance of the Dockmasters and Management team.
  • To instill in the team an ethos of flexible working hours driven by business demand.
  • To support the management, coaching and development of staff to monitor customer’s satisfaction while constantly improving the customer experience ensuring excellence in customer service at all times.
  • Know how to handle periods of change and lead a team through such periods, displaying motivating and encouraging behaviours.
  • To oversee routine maintenance; ensuring the marina remains safe, secure, clean, tidy and well landscaped at all times and to complete the required safety checks.
  • To ensure the highest levels of customer service and experience at all times.
  • To establish a good working relationship with staff, tenants and customers; which is based on trust and efficiency.
  • To ensure the Marina Manager is informed of any complaints or cause for concern.

The key requirements for this role are but not limited to:

  • Deliver operational process and systems in accordance with the quality management systems of the MDL Way. All laid down Marina Regulations and company procedures and policies are adhered to at all times.
  • Place our customers at the centre of all our business practices, ensuring outstanding customer care at all points of contact.
  • Ensure you are in the correct uniform and that it is clean, presentable, and well maintained at all times. To ensure the correct PPE is worn when necessary.
  • All dealings with team members are carried out professionally, politely, and respectfully.
  • To adopt a flexible attitude towards work location whilst providing the best in customer experience and site cover, driving customer focus to the forefront of your activities.

There is also full on-job training leading to industry-recognised qualifications. MDL Marinas are an equal-opportunities employer. For information on how we will handle your application, you can view the Company’s full privacy notice on our website via this link.

To apply, please click the ‘apply now’ button using the Post ID reference CQ24/2510.

Closing Date: Monday 30th June 2025.

Boatyard Co-Ordinator – Cobb's Quay Marina, Poole

Post ID: CQ24/2511

Cobb's Quay Marina is an extremely busy and high profile visitor destination and we aim to deliver the highest level of service and experience for our members and customers; demanding the very best from our team every day. To help us deliver exceptional service we are seeking to recruit a Boatyard Co-Ordinator to assist with marina operations at Cobb’s Quay Marina.


Boatyard Co-Ordinator – Cobb's Quay Marina, Poole

The role will include but not limited to:

  • To be responsible for the administration function of the boatyard operation at Cobb’s Quay Marina; including taking all boatyard service bookings and raising all relevant invoices and credits notes raised where necessary for berth holders, visitors and commercial tenants in accordance with laid down procedures.Provide a meet and greet service to all members and visitors
  • To ensure all boatyard service bookings are administered in line with the relevant process and all bookings are correctly authorised in line with lifting policy.
  • To issue storage ashore and electricity invoices and update all boatyard records.
  • To keep the Marina Manager informed of lifting, and storage ashore statistics at all times; to include details of current availability to use as sales aids for the marina team.
  • To ensure payments are taking at the time of booking or invoices raised as appropriate and in accordance with the Companies strict debt policy.
  • To ensure all relevant weekly KPI, month and year end returns are completed as required.
  • To assist the Marina Manager with the auditing of all boat measuring within the marina and to maintain up to date records in accordance with the companies measuring policy.
  • To operate a strict debt control policy in accordance with company procedure and liaise frequently with the Marina Manager on outstanding accounts. To produce up to date debt information and carry out debt chasing as required.
  • To ensure that all customer queries are dealt with promptly and efficiently and to keep the Marina Manager informed of their progress at all times.
  • To ensure the office telephone is answered in a timely manner, customers are greeted and assistance with serving in the main office is maintained ensuring the highest standard of customer service at all times.
  • To ensure that the Marina Manager is aware of any concerns you may have within your scope of responsibility.
  • To ensure all legal, HSE and company policies including financial are being adhered to.

The key requirements for this role are but not limited to:

  • A proactive approach to customer service and any issues arising is adopted along with enthusiasm and a positive attitude.
  • Place our customers at the center of all our business practices, ensuring outstanding customer care at all points of contact.
  • Ensure you are in the correct uniform and that it is clean, presentable, and well maintained at all times.
  • All dealings with team members are carried out professionally, politely, and respectfully.
  • To place the customer at the forefront of your daily duties and ensure excellence in customer service and customer experience is achieved at all times.
  • To deliver operational process and systems in accordance with the quality management systems of the MDL Way.

There is also full on-job training leading to industry-recognised qualifications. MDL Marinas are an equal-opportunities employer. For information on how we will handle your application, you can view the Company’s full privacy notice on our website via this link.

To apply, please click the ‘apply now’ button using the Post ID reference CQ24/2511.

Closing Date: Monday 30th June 2025.

Casual Marina Operative – Chatham Maritime Marina, Kent

Post ID: CHT24/2505

We are looking to engage a casual worker to support our team on an ad hoc basis at Chatham Maritime Marina. This role will be a no-fixed hours casual worker contract. Typically, casual work assigned to you will be based at Chatham Maritime Marina, The Lock Building, Leviathan Way, Chatham, Kent, ME4 4LP. There may also be the opportunity to work at one of our other sites within the region.


Casual Marina Operative – Chatham Maritime Marina, Kent

The role of our Casual Marina Operative will be to assist the team from time to time supporting the site with various tasks and shifts that require casual resource.

The role will include but not limited to

  • Provide a meet and greet service to all members and visitors
  • Overseeing the berthing allocations of vessels
  • To carry out general maintenance tasks as required
  • Ensuring the telephone is answered in the correct and timely manner
  • To ensure all customer enquiries are dealt with both promptly and efficiently
  • Assisting in actively marketing and promoting the marina and associated services
  • Maintaining the security of the site
  • Carry out all duties in line with Company policies, particularly focused on compliance with H&S and Customer Service standards

The key requirements for this role are but not limited to:

  • Enthusiastic and friendly with a flexible and positive ‘can do’ attitude
  • Previous experience in a customer service environment (in a leisure/marina/hospitality industry an advantage)
  • General maintenance skills (not essential but an advantage)
  • Self-motivated and able to work without supervision
  • Sound awareness of basic health and safety in the workplace
  • Confident use of IT systems
  • A practical, resourceful and common-sense approach
  • Good practical boating skills/qualifications (not essential but an advantage)
  • Competent swimmer (essential)
  • Educated to at least GCSE level or equivalent

There is also full on-job training leading to industry-recognised qualifications. MDL Marinas are an equal-opportunities employer. For information on how we will handle your application, you can view the Company’s full privacy notice on our website via this link.

To apply, please click the ‘apply now’ button using the Post ID reference CHT24/2505.

Closing Date: Friday 18th July 2025.

Dry Stack Marina Operative – Cobb's Quay Marina, Poole

Post ID: CQ24/2517

Situated in Southampton, Saxon Wharf is a busy and high-profile visitor destination. We aim to deliver the highest level of service and experience for our visitors and customers, demanding the very best from our ourselves whilst working as a team every day. To help us deliver exceptional service we are seeking to recruit a Marina Operative Dry Stack to assist with marina operations at Cobb’s Quay Marina.


Dry Stack Marina Operative – Cobb's Quay Marina, Poole

You will be passionate about providing the best possible levels of customer service and will put the safety and the needs of the customer first every time. You will deliver an outstanding customer experience, exceeding expectations daily. This is a full-time position working up to 42 hours each week on a shift pattern supporting the marina operations activities. The successful applicant will be required to attend various training in the initial period of employment as part of a full induction process.

The role will include but not limited to:

  • Provide a meet and greet service to all members and visitors
  • Overseeing the berthing allocations of vessels
  • To carry out general maintenance tasks as required
  • Lifting vessels in accordance with our safe operating standards
  • Ensuring the telephone is answered in the correct and timely manner
  • To ensure all customer enquiries are dealt with both promptly and efficiently
  • Assisting in actively marketing and promoting the marina and associated services
  • Maintaining the security of the site
  • Carry out all duties in line with Company policies, particularly focused on compliance with H&S and Customer Service standards

The key requirements for this role are but not limited to:

  • Enthusiastic and friendly with a flexible and positive ‘can do’ attitude
  • Previous experience in a customer service environment (in a leisure/marina/hospitality industry an advantage)
  • General maintenance skills (not essential but an advantage)
  • Self-motivated and able to work without supervision
  • Sound awareness of basic health and safety in the workplace
  • Confident use of IT systems
  • A practical, resourceful and common-sense approach
  • Good practical boating skills/qualifications (not essential but an advantage)
  • Previous boat lifting experience not essential but an advantage
  • Competent swimmer (essential)
  • Educated to at least GCSE level or equivalent

There is also full on-job training leading to industry-recognised qualifications. MDL Marinas are an equal-opportunities employer. For information on how we will handle your application, you can view the Company’s full privacy notice on our website via this link.

To apply, please click the ‘apply now’ button using the Post ID reference CQ24/2517.

Closing Date: Monday 30th June 2025.

Dry Stack Team Leader – Cobb's Quay Marina, Poole

Post ID: CQ24/2514

Situated in Poole Harbour, Cobb's Quay Marina is an extremely busy and high-profile visitor destination we aim to deliver the highest level of service and experience for our members and customers, demanding the very best from our team every day. To help us deliver exceptional service we are seeking to recruit a Dry Stack Team Leader to assist with marina operations.


Dry Stack Team Leader – Cobb's Quay Marina, Poole

You will be passionate about providing the best possible levels of customer service and will put the safety and the needs of the customer first every time. You will deliver an outstanding customer experience, exceeding expectations daily. This is a full-time position working up to 42 hours each week on a shift pattern supporting the marina operations activities. The successful applicant will be required to attend various training in the initial period of employment as part of a full induction process

The role will include but not limited to:

  • To be responsible for overseeing the Dry Stack operations
  • Provide a meet and greet service to all members and visitors
  • Overseeing the berthing allocations of vessels
  • To carry out general maintenance tasks as required
  • Lifting vessels in accordance with our safe operating standards
  • Ensuring the telephone is answered in the correct and timely manner
  • To ensure all customer enquiries are dealt with both promptly and efficiently
  • Assisting in actively marketing and promoting the marina and associated services
  • Maintaining the security of the site
  • Carry out all duties in line with Company policies, particularly focused on compliance with H&S and Customer Service standards

The key requirements for this role are but not limited to:

  • Enthusiastic and friendly with a flexible and positive ‘can do’ attitude.
  • Previous experience in a customer service environment (in a leisure/marina/hospitality industry an advantage).
  • General maintenance skills (not essential but an advantage).
  • Self-motivated and able to work without supervision.
  • Sound awareness of basic health and safety in the workplace.
  • Confident use of IT systems.
  • A practical, resourceful and common-sense approach.
  • Good practical boating skills/qualifications (not essential but an advantage).
  • Previous boat lifting experience (not essential but an advantage).
  • Competent swimmer (essential).
  • Educated to at least GCSE level or equivalent.

There is also full on-job training leading to industry-recognised qualifications. MDL Marinas are an equal-opportunities employer. For information on how we will handle your application, you can view the Company’s full privacy notice on our website via this link.

To apply, please click the ‘apply now’ button using the Post ID reference CQ24/2514.

Closing Date: Monday 30th June 2025.

Fitness Manager – MDL Fitness – Queen Anne's Battery, Plymouth

Having launched in June 2021, MDL Fitness is the UK's first marina operated gym featuring a professional, state-of-the-art eco powered facility. We are therefore looking for a new, dynamic, passionate and motivated Fitness Manager at MDL Fitness, Queen Anne’s Battery, to continue with the drive, energy and enthusiasm instilled to date.


Fitness Manager – MDL Fitness – Queen Anne's Battery, Plymouth

This vacancy would suit an experienced Fitness Manager or Gym Manager from a fitness background. The successful individual will take a hands-on role within the MDL Fitness centre with a focus on member engagement, Personal Trainer support, driving standards, supporting commercial performance and group exercise for its members.

The prime tasks and responsibilities for this role are:

  • To be responsible for day-to-day operations of the gym; to ensure the effective and efficient running of site operations ensuring excellence in customer service and experience at all times.
  • To be accountable for the financial performance of gym and run the gym effectively, correctly and profitably.
  • In conjunction with the marina team and personal trainers, ensure that all daily, weekly and monthly checks are carried out, along with all routine maintenance to ensure the sites remains safe, secure, clean, and tidy.
  • To ensure all legal, HSE and company policies including financial policies are being adhered to.
  • To lead the team, when applicable, oversee and be accountable for all gym administration to ensure all records are maintained accurately to yield maximum revenue.
  • Ensure payment is received for all services under the guidelines laid down, in accordance with the customer T&Cs.
  • To monitor and action scheduled payments, failures, cancellation and refund requests, in line with the T&Cs.
  • To communicate with the members constantly and understand their needs so that new programs can be designed to improve it. Monitor feedback and liaise with the Marina Manager on asset upgrades and operation improvements.
  • To monitor and action new, current and historic sales leads, feedback and enquiries through our centralised platform.
  • To manage social platforms in collaboration with the Marina Manager.
  • To work in tandem with the marina team and encourage a united approach to the gym facility. Collaborate with the marina office and update all the team through weekly meetings on the facility and future plans.
  • To implement promotional campaigns or conduct training sessions that would be able to attract more members, thus increasing the overall sales of the fitness center.
  • Collate a structured approach to weekly classes with consideration given to the broad spectrum of custom, their needs and training patterns.
  • To instill an ethos of flexible working hours / patterns driven by business demand. To ensure that shifts are managed in such a way that maximum staff are on site at peak times to include weekends and bank holidays.
  • To coach staff, where applicable, to monitor customer’s satisfaction while constantly improving the customer experience ensuring excellence in customer service at all times.
  • To support the gym budget and pricing policy. To accurately and weekly forecast site activity and create offers to drive activity to meet your revenue targets.
  • To represent the best interests of Marina Developments at all levels whilst developing the business to make best financial use of the assets.
  • To liaise with central services whilst ensuring effective communication at all levels ensuring that reporting deadlines are maintained and that the various departments are kept informed of any reportable/relevant issues at your site.
  • To represent the company’s interest with external suppliers or organisations to the best possible advantage.
  • To maintain professionalism at all times, supporting the brand through excellence.

Working Relationships

  • To liaise at all levels with customers, staff, central services and external suppliers/organisations.
  • To delegate as necessary in order to fulfil the above aims and objectives.

Performance Criteria

  • To manage the sales performance, driving sales through local community and corporate outreach
  • Working with the marketing department to drive membership growth.
  • Managing the gym cover through management of personal trainers providing the best possible customer experience
  • Maintaining gym standards including cleanliness, maintenance, and operating in accordance with Health and Safety legislation, HSE guidance and legal, environmental and other Government legislation
  • All laid down procedures are adhered to and assigned tasks are completed accurately and diligently at the required times.
  • Customer requests and problems are acted upon immediately or arrangements made for their resolution.
  • A proactive approach to customer service and any issues arising is adopted along with enthusiasm and a positive attitude.
  • To build and develop a professional close working relationship with senior management, central services and staff at your facility. To include the holding of regular staff meetings and undertaking annual appraisals.

Person Specification

  • A fitness qualification equivalent to REP Level 3. You should have a passion for exercise, fitness and health, and good entrepreneurial skills to create a vision that will eventually help in achieving the business goals and objectives.
  • A proven ability to hit targets, keeping updated with the current developments in the fitness industry and should be able to implement programs for improving the sales.
  • Sales & Management experience
  • First Aid Certificate
  • People management skills
  • Fitness programming skills
  • A working knowledge of health and Safety requirements
  • Experience of working to a budget

There is also full on-job training leading to industry-recognised qualifications. MDL Marinas are an equal-opportunities employer. For information on how we will handle your application, you can view the Company’s full privacy notice on our website via this link.

To apply, please email Alex Warner at a.warner@mdlmarinas.co.uk or call 01752 671142 for further details.

Closing Date: Wednesday 2nd July 2025.

Fuel Operative (FTC) – Chatham Maritime Marina, Kent

Post ID: CHT24/2507

Situated on the River Medway, Chatham Maritime Marina in Kent is an extremely busy and high-profile visitor destination we aim to deliver the highest level of service and experience for our members and customers; demanding the very best from our team every day. To help us deliver exceptional service we are seeking to recruit a fuel operative to join the team at Chatham. This is a fixed term contract until 30th September 2025.


Fuel Operative (FTC) – Chatham Maritime Marina, Kent

This is a part-time position working a 30 hour shift pattern, working 09:00 - 19:00 Friday, Saturday and Sundays. You will be passionate about providing the best possible levels of customer service and will put the customer’s needs first every time. You will deliver an outstanding customer experience, exceeding expectations daily.

The role will include but not limited to:

  • Serving fuel to customer boats on the fuel barge
  • Overseeing the berthing allocations of vessels
  • To carry out general maintenance tasks as required
  • To ensure all customer enquiries are dealt with both promptly and efficiently
  • Assisting in actively marketing and promoting the marina and associated services
  • Maintaining the security of the site
  • Carry out all duties in line with Company policies, particularly focused on compliance with H&S and Customer Service standards

The key requirements for this role are but not limited to:

  • Enthusiastic and friendly with a flexible and positive ‘can do’ attitude
  • An ability to deliver the highest standards of customer service
  • Self-motivated and able to work without supervision
  • Confident use of IT systems
  • A practical, resourceful and common-sense approach
  • Good practical boating skills/qualifications (not essential but an advantage)
  • General maintenance skills
  • Competent swimmer

There is also full on-job training leading to industry-recognised qualifications. MDL Marinas are an equal-opportunities employer. For information on how we will handle your application, you can view the Company’s full privacy notice on our website via this link.

To apply, please click the ‘apply now’ button using the Post ID reference CHT24/2507.

Closing Date: Monday 30th June 2025.

Marina Operative – Cobb's Quay Marina, Poole

Post ID: CQ24/2515

Situated in Poole Harbour, Cobb's Quay Marina is an extremely busy and high-profile visitor destination, and we aim to deliver the highest level of service and experience for our members and customers, demanding the very best from our team every day. To help us deliver exceptional service we are seeking to recruit a Marina Operative to assist with marina operations at Cobb’s Quay Marina.


Marina Operative – Cobb's Quay Marina, Poole

You will be passionate about providing the best possible levels of customer service and will put the safety and the needs of the customer first every time. You will deliver an outstanding customer experience, exceeding expectations daily. This is a full-time position working up to 42 hours each week on a shift pattern supporting the marina operations activities. The successful applicant will be required to attend various training in the initial period of employment as part of a full induction process.

The role will include but not limited to:

  • Provide a meet and greet service to all members and visitors
  • Overseeing the berthing allocations of vessels
  • To carry out general maintenance tasks as required
  • Ensuring the telephone is answered in the correct and timely manner
  • To ensure all customer enquiries are dealt with both promptly and efficiently
  • Assisting in actively marketing and promoting the marina and associated services
  • Maintaining the security of the site
  • Carry out all duties in line with Company policies, particularly focused on compliance with H&S and Customer Service standards

The key requirements for this role are but not limited to:

  • Enthusiastic and friendly with a flexible and positive ‘can do’ attitude
  • Previous experience in a customer service environment (in a leisure/marina/hospitality industry an advantage)
  • General maintenance skills (not essential but an advantage)
  • Self-motivated and able to work without supervision
  • Sound awareness of basic health and safety in the workplace
  • Confident use of IT systems
  • A practical, resourceful and common-sense approach
  • Good practical boating skills/qualifications (not essential but an advantage)
  • Competent swimmer (essential)
  • Educated to at least GCSE level or equivalent

There is also full on-job training leading to industry-recognised qualifications. MDL Marinas are an equal-opportunities employer. For information on how we will handle your application, you can view the Company’s full privacy notice on our website via this link.

To apply, please click the ‘apply now’ button using the Post ID reference CQ24/2515.

Closing Date: Monday 30th June 2025.

Marina Operative (Part Time) – Hythe Marina Village, near Southampton

Post ID: HMV24/2505

Situated in Hythe, this Marina Village is an extremely busy and high-profile visitor destination and we aim to deliver the highest level of service and experience for our members and customers, demanding the very best from our team every day. To help us deliver exceptional service we are seeking to recruit a Marina Operative to assist with the operations at Hythe Marina Village.


Marina Operative (Part Time) – Hythe Marina Village, near Southampton

You will be passionate about providing the best possible levels of customer service and will put the safety and the needs of the customer first every time. You will deliver an outstanding customer experience, exceeding expectations daily. This is a part-time position working up to 21 hours each week on a shift pattern supporting the marina operations activities. The successful applicant will be required to attend various training in the initial period of employment as part of a full induction process.

The role will include but not limited to:

  • Provide a meet and greet service to all members and visitors
  • Overseeing the berthing allocations of vessels
  • To carry out general maintenance tasks as required
  • Ensuring the telephone is answered in the correct and timely manner
  • To ensure all customer enquiries are dealt with both promptly and efficiently
  • Assisting in actively marketing and promoting the marina and associated services
  • Maintaining the security of the site
  • Carry out all duties in line with Company policies, particularly focused on compliance with H&S and Customer Service standards

The key requirements for this role are but not limited to:

  • Enthusiastic and friendly with a flexible and positive ‘can do’ attitude
  • Previous experience in a customer service environment (in a leisure/marina/hospitality industry an advantage)
  • General maintenance skills (not essential but an advantage)
  • Self-motivated and able to work without supervision
  • Sound awareness of basic health and safety in the workplace
  • Confident use of IT systems
  • A practical, resourceful and common-sense approach
  • Good practical boating skills/qualifications (not essential but an advantage)
  • Competent swimmer (essential)
  • Educated to at least GCSE level or equivalent

There is also full on-job training leading to industry-recognised qualifications. MDL Marinas are an equal-opportunities employer. For information on how we will handle your application, you can view the Company’s full privacy notice on our website via this link.

To apply, please click the ‘apply now’ button using the Post ID reference HMV24/2505.

Closing Date: Monday 30th June 2025.

Night Marina Operative – Cobb's Quay Marina, Poole

POST ID: CQ24/2516

To help us deliver exceptional service we are seeking to recruit a Night Marina Operative to assist with marina operations at Cobb's Quay Marina in Poole. You will be passionate about providing the best possible levels of customer service and will put the safety and the needs of the customer first every time. You will deliver an outstanding customer experience, exceeding expectations daily.


Night Marina Operative – Cobb's Quay Marina, Poole

This is a full-time position working 12 hour night shifts each week on a 4 on 4 off rota pattern supporting the marina operations activities. The successful applicant will be required to attend various training in the initial period of employment as part of a full induction process.

The role will include but not limited to:

  • Maintain a visible presence with regular patrolling of the site, recording and/or reporting any problems or issues to the relevant persons or services.
  • To carry out checks to ensure the safety and security of vessels, buildings, vehicles and people within the marina site boundaries.
  • To provide a meet and greet service to visitors; directing traffic onto the site and dealing with initial site enquiries, recording all visitor details and proactively encourage and monitor contractor registration.
  • Organise the berthing of boats to yield maximum occupancy, ensuring that all payments for services are received in accordance with the company’s finance policy.
  • Complete all daily, weekly and monthly assigned tasks as required.
  • To carry out routine maintenance; ensuring the marina remains safe, secure, clean, tidy and well landscaped at all times and to complete the required safety checks.
  • Ensure familiarity with emergency procedures and deal effectively with any emergency situation.
  • Ensure a quality, professional service is provided in all contact with customers.

The key requirements for this role are but not limited to:

  • Enthusiastic and friendly with a flexible and positive ‘can do’ attitude.
  • Competent swimmer (essential)
  • General maintenance skills (not essential but an advantage)
  • Self-motivated and able to work without supervision.
  • A practical, resourceful, and common-sense approach
  • To deliver operational process and systems in accordance with the quality management systems of the MDL Way.
  • To ensure all duties carried out are in accordance with the Company Health & Safety Policy

There is also full on-job training leading to industry-recognised qualifications. MDL Marinas are an equal-opportunities employer. For information on how we will handle your application, you can view the Company’s full privacy notice on our website via this link.

To apply, please click the ‘apply now’ button using the Post ID reference CQ24/2516.

Closing Date: Monday 30th June 2025.

Night Marina Operative (FTC) – Hamble Point Marina, Hamble

Post ID: HPM24/2511

We aim to deliver the highest level of service and experience for our visitors and customers, demanding the very best from our ourselves whilst working as a team every day. To help us deliver exceptional service we are seeking to recruit a Night Marina Operative on a 6-month fixed term contract to assist with marina operations at Hamble Point Marina.


Night Marina Operative (FTC) – Hamble Point Marina, Hamble

You will be passionate about providing the best possible levels of customer service and will put the safety and the needs of the customer first every time. You will deliver an outstanding customer experience, exceeding expectations daily. This is a full-time position working 12-hour night shifts each week on a 4 on 4 off rota pattern supporting the marina operations activities. The successful applicant will be required to attend various training in the initial period of employment as part of a full induction process.

The role will include but not limited to:

  • Maintain a visible presence with regular patrolling of the site, recording and/or reporting any problems or issues to the relevant persons or services.
  • To carry out checks to ensure the safety and security of vessels, buildings, vehicles and people within the marina site boundaries.
  • To provide a meet and greet service to visitors; directing traffic onto the site and dealing with initial site enquiries, recording all visitor details and proactively encourage and monitor contractor registration.
  • Organise the berthing of boats to yield maximum occupancy, ensuring that all payments for services are received in accordance with the company’s finance policy.
  • Complete all daily, weekly and monthly assigned tasks as required.
  • To carry out routine maintenance; ensuring the marina remains safe, secure, clean, tidy and well landscaped at all times and to complete the required safety checks.
  • Ensure familiarity with emergency procedures and deal effectively with any emergency situation.
  • Ensure a quality, professional service is provided in all contact with customers.

The key requirements for this role are but not limited to:

  • Enthusiastic and friendly with a flexible and positive ‘can do’ attitude.
  • Competent swimmer (essential)
  • General maintenance skills (not essential but an advantage)
  • Self-motivated and able to work without supervision.
  • A practical, resourceful, and common-sense approach
  • To deliver operational process and systems in accordance with the quality management systems of the MDL Way.
  • To ensure all duties carried out are in accordance with the Company Health & Safety Policy

There is also full on-job training leading to industry-recognised qualifications. MDL Marinas are an equal-opportunities employer. For information on how we will handle your application, you can view the Company’s full privacy notice on our website via this link.

To apply, please click the ‘apply now’ button using the Post ID reference HPM24/2511.

Closing Date: Monday 30th June 2025.

Night Marina Operative – Torquay Marina, Devon

Post ID: TQ24/2506

Situated in Torquay, Torquay Marina is a busy and high-profile visitor destination. We aim to deliver the highest level of service and experience for our visitors and customers, demanding the very best from our ourselves whilst working as a team every day. To help us deliver exceptional service we are seeking to recruit a Night Marina Operative to assist with marina operations at Torquay Marina.


Night Marina Operative – Torquay Marina, Devon

You will be passionate about providing the best possible levels of customer service and will put the safety and the needs of the customer first every time. You will deliver an outstanding customer experience, exceeding expectations daily. This is a full-time position working 12-hour night shifts each week on a 7 on 7 off rota pattern supporting the marina operations activities. The successful applicant will be required to attend various training in the initial period of employment as part of a full induction process.

The role will include but not limited to:

  • Maintain a visible presence with regular patrolling of the site, recording and/or reporting any problems or issues to the relevant persons or services.
  • To carry out checks to ensure the safety and security of vessels, buildings, vehicles and people within the marina site boundaries.
  • To provide a meet and greet service to visitors; directing traffic onto the site and dealing with initial site enquiries, recording all visitor details and proactively encourage and monitor contractor registration.
  • Organise the berthing of boats to yield maximum occupancy, ensuring that all payments for services are received in accordance with the company’s finance policy.
  • Complete all nightly, weekly and monthly assigned tasks as required.
  • To carry out routine maintenance; ensuring the marina remains safe, secure, clean, tidy and well landscaped at all times and to complete the required safety checks.
  • Ensure familiarity with emergency procedures and deal effectively with any emergency situation.
  • Ensure a quality, professional service is provided in all contact with customers.

The key requirements for this role are but not limited to:

  • Enthusiastic and friendly with a flexible and positive ‘can do’ attitude.
  • Competent swimmer (essential).
  • General maintenance skills (not essential but an advantage)
  • Self-motivated and able to work without supervision.
  • A practical, resourceful, and common-sense approach.
  • To deliver operational process and systems in accordance with the quality management systems of the MDL Way.
  • To ensure all duties carried out are in accordance with the Company Health & Safety Policy.

There is also full on-job training leading to industry-recognised qualifications. MDL Marinas are an equal-opportunities employer. For information on how we will handle your application, you can view the Company’s full privacy notice on our website via this link.

To apply, please click the ‘apply now’ button using the Post ID reference TQ24/2506.

Closing Date: Monday 30th June 2025.

Receptionist (FTC) – Penton Hook Marina, Surrey

Post ID: PEN24/2504

Situated in Chertsey, Penton Hook Marina is a busy and high-profile visitor destination. We aim to deliver the highest level of service and experience for our visitors and customers, demanding the very best from ourselves whilst working as a team every day. To help us deliver exceptional service we are seeking to recruit a Receptionist on a 6 month fixed term contract to assist with marina operations.


Receptionist (FTC) – Penton Hook Marina, Surrey

The role will include but not limited to:

  • To act as a receptionist for Penton Hook and its tenants including sorting and distributing incoming and out-going mail.
  • To ensure the office telephone is answered in a timely manner, customers are greeted and assistance with serving in the main office is maintained ensuring the highest standard of customer service at all times.
  • To provide support to the Administration team with ensuring a strict debt control policy is in operation.
  • To ensure that all customer queries are dealt with promptly and efficiently and to keep the Administrator informed of their progress at all times.
  • To provide a concierge service to customers to include taxi, restaurant, and Freedom Berthing bookings, and to arrange Dock Master trolley assistance when necessary.
  • Deliver operational process and systems in accordance with the quality management systems of the MDL Way.
  • To ensure that the Administrator is aware of any concerns you may have within your scope of responsibility.
  • To ensure all legal, HSE and company policies inc. financial are being adhered to.
  • To undertake any other reasonable duties required by the management team.

The key requirements for this role are but not limited to:

  • A proactive approach to customer service and any issues arising is adopted along with enthusiasm and a positive attitude.
  • Place our customers at the center of all our business practices, ensuring outstanding customer care at all points of contact.
  • Ensure you are in the correct uniform and that it is clean, presentable, and well maintained at all times.
  • All dealings with team members are carried out professionally, politely, and respectfully.
  • To place the customer at the forefront of your daily duties and ensure excellence in customer service and customer experience is achieved at all times.
  • To deliver operational process and systems in accordance with the quality management systems of the MDL Way.

MDL Marinas are an equal-opportunities employer. For information on how we will handle your application, you can view the Company’s full privacy notice on our website via this link.

To apply, please click the ‘apply now’ button using the Post ID reference PEN24/2504.

Closing Date: Tuesday 1st July 2025.

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