Careers at MDL

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FIRST CLASS CUSTOMER SERVICE


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At MDL we’re well aware that it’s people, not pontoons, who ensure our success.

That’s why we go to great lengths to choose the right people to join us – energetic, enthusiastic and talented individuals who share our passion for first-class customer service.

If you’re thinking of working in marina management, administration or are interested in marina operations generally, there’s no better place to make your career.


Careers Overview

As Europe’s leading marina group we take training and development seriously. We encourage all our managers to take the Marina Institute’s Certificated Marina Manager qualification and aim to nurture the skills and abilities of every member of our 260-plus team. And our commitment pays off - both in the loyalty of our staff and in the number of customers who come back to us time and again. We can’t promise that we’ve a position available but it’s still worth getting in touch.

Rest assured that if you do join us, you can look forward to being part of an exciting future.


Current Vacancies

It is company policy to employ the best qualified personnel and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of their sex, race, pregnancy, disability, marital or family status, age, sexual orientation, religious beliefs or trades union membership.

To download an application form, please click on your preferred format below.

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Dry Stack Marina Operative – Cobb's Quay Marina, Poole

Situated in Poole Harbour, Cobb's Quay Marina is an extremely busy and high-profile visitor destination we aim to deliver the highest level of service and experience for our members and customers, demanding the very best from our team every day. To help us deliver exceptional service we are seeking to recruit a Dry Stack Marina Operative to assist with marina operations.


Dry Stack Marina Operative – Cobb's Quay Marina, Poole

You will be passionate about providing the best possible levels of customer service and will put the safety and the needs of the customer first every time. You will deliver an outstanding customer experience, exceeding expectations daily. This is a full-time position working up to 48 hours a week on a shift pattern supporting the marina operations activities. The successful applicant will be required to attend various training in the initial period of employment as part of a full induction process.

The role will include but not limited to:

  • Provide a meet and greet service to all members and visitors
  • Overseeing the berthing allocations of vessels
  • To carry out general maintenance tasks as required
  • Lifting vessels in accordance with our safe operating standards
  • Ensuring the telephone is answered in the correct and timely manner
  • To ensure all customer enquiries are dealt with both promptly and efficiently
  • Assisting in actively marketing and promoting the marina and associated services
  • Maintaining the security of the site
  • Carry out all duties in line with Company policies, particularly focused on compliance with H&S and Customer Service standards

The key requirements for this role are but not limited to:

  • Enthusiastic and friendly with a flexible and positive ‘can do’ attitude
  • Previous experience in a customer service environment (in a leisure/marina/hospitality industry an advantage)
  • General maintenance skills (not essential but an advantage)
  • Self-motivated and able to work without supervision
  • Sound awareness of basic health and safety in the workplace
  • Confident use of IT systems
  • A practical, resourceful and common-sense approach
  • Good practical boating skills/qualifications (not essential but an advantage)
  • Previous boat lifting experience (not essential but an advantage)
  • Competent swimmer (essential)
  • Educated to at least GCSE level or equivalent

There is also full on-job training leading to industry-recognised qualifications. MDL Marinas are an equal-opportunities employer. For information on how we will handle your application, you can view the Company’s full privacy notice on our website via this link.

Please apply via our website or alternatively email below for an application form:

Kelly Trewern - Marina Manager, Marina Developments Limited, Cobb's Quay Marina, Hamworthy, Poole, Dorset BH15 4EL.

Telephone: 01202 674299

Email: k.trewern@mdlmarinas.co.uk

Closing Date: Tuesday 30th April 2024.

Dry Stack Marina Operative – Hamble Point Marina, Hamble

Hamble Point Marina is situated at the top of the River Hamble and is a busy and high-profile visitor destination and boatyard. We aim to deliver the highest level of service and experience for our visitors and customers, demanding the very best from our ourselves whilst working as a team every day. To help us deliver exceptional service we are seeking to recruit a Dry Stack Marina Operative to assist with operations at Hamble Point.


Dry Stack Marina Operative – Hamble Point Marina, Hamble

You will be passionate about providing the best possible levels of customer service and will put the safety and the needs of the customer first every time. You will deliver an outstanding customer experience, exceeding expectations daily. This is a full-time position working a 12 hour day, up to 48 hours per week, on a four on, four off rota pattern supporting the marina operations activities. The successful applicant will be required to attend various training in the initial period of employment as part of a full induction process.

The role will include but not limited to:

  • Provide a meet and greet service to all members and visitors
  • Overseeing the berthing allocations of vessels
  • To carry out general maintenance tasks as required
  • Lifting vessels in accordance with our safe operating standards.
  • Ensuring the telephone is answered in the correct and timely manner
  • To ensure all customer enquiries are dealt with both promptly and efficiently
  • Assisting in actively marketing and promoting the marina and associated services
  • Maintaining the security of the site
  • Carry out all duties in line with Company policies, particularly focused on compliance with H&S and Customer Service standards

The key requirements for this role are but not limited to:

  • Enthusiastic and friendly with a flexible and positive ‘can do’ attitude
  • Previous experience in a customer service environment (in a leisure/marina/hospitality industry an advantage)
  • General maintenance skills (not essential but an advantage)
  • Self-motivated and able to work without supervision
  • Sound awareness of basic health and safety in the workplace
  • Confident use of IT systems
  • A practical, resourceful and common-sense approach
  • Good practical boating skills/qualifications (not essential but an advantage)
  • Previous boat lifting experience (not essential but an advantage).
  • Competent swimmer (essential)
  • Educated to at least GCSE level or equivalent

There is also full on-job training leading to industry-recognised qualifications. MDL Marinas are an equal-opportunities employer. For information on how we will handle your application, you can view the Company’s full privacy notice on our website here.

If you think you have the ability to succeed in this role and would like to join a highly motivated team and take part in a new challenge, we would like to hear from you. Please email for a full job description or submit your letter of application marked ‘Private & Confidential’ making reference to the prime tasks and responsibilities to:

Debbie Burns - Marina Manager, Marina Developments Ltd, Hamble Point Marina, Marina Office, School Lane, Hamble, Southampton SO31 4NB.

Email: d.burns@mdlmarinas.co.uk

Closing Date: Sunday 5th May 2024.

Marina Operative (Boatyard) – Hamble Point Marina, Hamble

Hamble Point Marina is situated at the top of the River Hamble and is a busy and high-profile visitor destination and boatyard. We aim to deliver the highest level of service and experience for our visitors and customers, demanding the very best from ourselves whilst working as a team every day. To help us deliver exceptional service we are seeking to recruit a Marina Operative to assist with boatyard operations at Hamble Point Marina.


Marina Operative (Boatyard) – Hamble Point Marina, Hamble

You will be passionate about providing the best possible levels of customer service and will put the safety and the needs of the customer first every time. You will deliver an outstanding customer experience, exceeding expectations daily. This is a full-time position working a 8 hour day, 7.30am to 4pm, Thursday to Monday supporting the marina operations activities. The successful applicant will be required to attend various training in the initial period of employment as part of a full induction process.

The role will include but not limited to:

  • Provide a meet and greet service to all members and visitors.
  • Overseeing the berthing allocations of vessels.
  • To carry out general maintenance tasks as required.
  • Lifting vessels in accordance with our safe operating standards.
  • Ensuring the telephone is answered in the correct and timely manner.
  • To ensure all customer enquiries are dealt with both promptly and efficiently.
  • Assisting in actively marketing and promoting the marina and associated services.
  • Maintaining the security of the site.
  • Carry out all duties in line with Company policies, particularly focused on compliance with H&S and Customer Service standards.

The key requirements for this role are but not limited to:

  • Enthusiastic and friendly with a flexible and positive ‘can do’ attitude.
  • Previous experience in a customer service environment (in a leisure/marina/hospitality industry an advantage).
  • General maintenance skills (not essential but an advantage).
  • Self-motivated and able to work without supervision.
  • Sound awareness of basic health and safety in the workplace.
  • Confident use of IT systems.
  • A practical, resourceful and common-sense approach.
  • Good practical boating skills/qualifications (not essential but an advantage).
  • Previous boat lifting experience (not essential but an advantage).
  • Competent swimmer (essential).
  • Educated to at least GCSE level or equivalent.

There is also full on-job training leading to industry-recognised qualifications. MDL Marinas are an equal-opportunities employer. For information on how we will handle your application, you can view the Company’s full privacy notice on our website via this link.

Please apply via our website or alternatively email below for an application form:

Debbie Burns CMM, Manager - MDL Hamble Point Marina, Marina Developments Ltd, School Lane, Hamble, Southampton, Hampshire SO31 4NB.

Telephone: 023 8045 2464

Email: d.burns@mdlmarinas.co.uk

Closing Date: Sunday 5th May 2024.

Marina Operative – MDL Hamble Marinas, Hampshire

To help us deliver exceptional service we are seeking to recruit a Marina Operative to join the team working at MDL's Hamble marinas. You will be based at Hamble Point Marina Marina, which is a high profile, busy site. Our aim is to deliver the highest level of service to our customers, which demands the best from our team every day.


Marina Operative – MDL Hamble Marinas, Hampshire

You will be passionate about providing the best possible levels of customer service and will put the safety and the needs of the customer first every time. You will deliver an outstanding customer experience, exceeding expectations daily. This is a full-time position working a 8 hour day, 7.30am to 4pm, Monday to Friday supporting the marina operations activities. The successful applicant will be required to attend various training in the initial period of employment as part of a full induction process.

The role will include but not limited to:

  • Provide a meet and greet service to all members and visitors
  • Overseeing the berthing allocations of vessels
  • To carry out general maintenance tasks as required
  • Lifting vessels in accordance with our safe operating standards
  • Ensuring the telephone is answered in the correct and timely manner
  • To ensure all customer enquiries are dealt with both promptly and efficiently
  • Assisting in actively marketing and promoting the marina and associated services
  • Maintaining the security of the site
  • Carry out all duties in line with Company policies, particularly focused on compliance with H&S and Customer Service standards

The key requirements for this role are but not limited to:

  • Enthusiastic and friendly with a flexible and positive ‘can do’ attitude
  • Previous experience in a customer service environment (in a leisure/marina/hospitality industry an advantage)
  • General maintenance skills (not essential but an advantage)
  • Self-motivated and able to work without supervision
  • Sound awareness of basic health and safety in the workplace
  • Confident use of IT systems
  • A practical, resourceful and common-sense approach
  • Good practical boating skills/qualifications (not essential but an advantage)
  • Previous boat lifting experience (not essential but an advantage)
  • Competent swimmer (essential)
  • Educated to at least GCSE level or equivalent

There is also full on-job training leading to industry-recognised qualifications. MDL Marinas are an equal-opportunities employer. For information on how we will handle your application, you can view the Company’s full privacy notice on our website via this link.

Please apply via our website or alternatively email below for an application form:

Debbie Burns CMM – Marina Manager, Marina Developments Ltd, Hamble Point Marina, School Lane, Hamble, Southampton SO31 4NB.

Email: d.burns@mdlmarinas.co.uk

Telephone: 023 8045 2464

Please mark your application “Strictly Private & Confidential – Addressee Only”

Closing Date: Sunday 5th May 2024.

Marina Operative – Penton Hook Marina, Surrey

We are seeking to recruit a Marina Operative to support the team at Penton Hook Marina. This is an exciting opportunity for a motivated and driven individual to join the Marina Team at Penton Hook delivering excellent levels of customer service and the best possible levels of support across the estate. the role is 12 hour shifts, 4 on and 4 off rota.


Marina Operative – Penton Hook Marina, Surrey

The role will include but not limited to:

  • Provide a meet and greet service to all members and visitors.
  • Overseeing the berthing allocations of vessels.
  • To carry out general maintenance tasks as required.
  • Ensuring the telephone is answered in the correct and timely manner.
  • To ensure all customer enquiries are dealt with both promptly and efficiently.
  • Assisting in actively marketing and promoting the marina and associated services.
  • Maintaining the security of the site.
  • Carry out all duties in line with Company policies, particularly focused on compliance with H&S and Customer Service standards.

The key requirements for this role are but not limited to:

  • Enthusiastic and friendly with a flexible and positive ‘can do’ attitude.
  • Previous experience in a customer service environment (in a leisure/marina/hospitality industry an advantage).
  • General maintenance skills (not essential but an advantage).
  • Self-motivated and able to work without supervision.
  • Sound awareness of basic health and safety in the workplace.
  • Confident use of IT systems.
  • A practical, resourceful and common-sense approach.
  • Good practical boating skills/qualifications (not essential but an advantage).
  • Competent swimmer (essential).
  • Educated to at least GCSE level or equivalent.

There is also full on-job training leading to industry-recognised qualifications. MDL Marinas are an equal-opportunities employer. For information on how we will handle your application, you can view the Company’s full privacy notice on our website via this link.

Please apply via our website or alternatively email below for an application form:

Dean Smith - Marina Manager, Marina Developments Ltd, Penton Hook Marina, Staines Road, Chertsey, Surrey KT16 8PY.

Telephone: 07789 766038

Email: d.smith2@mdlmarinas.co.uk

Closing Date: Tuesday 30th April 2024.

Seasonal Marina Operative (FTC) – Sparkes Marina, Hayling Island

Situated on Hayling Island, Sparkes Marina is an extremely busy and high profile visitor destination we aim to deliver the highest level of service and experience for our members and customers; demanding the very best from our team every day. To help us deliver exceptional service we are seeking to recruit a Seasonal Marina Operative (FTC) to assist with marina operations at Sparkes Marina.


Seasonal Marina Operative (FTC) – Sparkes Marina, Hayling Island

You will be based at Sparkes Marina, which is a high profile, busy site. Our aim is to deliver the highest level of service to our customers, which demands the best from our team every day. This is a full-time position working on average 42 and up to 48 hours per week on a 4 on 4 off, 12 hour rotating shift pattern.

The key requirements for this role are:

  • An ability to deliver the highest standards of customer service
  • Good practical boating skills
  • Self-motivated and able to work without supervision
  • Innovative in your approach to solving problems
  • Current computer literacy
  • A practical, resourceful, and common-sense approach
  • Enthusiastic and friendly with a flexible and positive ‘can do’ attitude
  • Ability to swim

There is also full on-job training leading to industry-recognised qualifications. MDL Marinas are an equal-opportunities employer. For information on how we will handle your application, you can view the Company’s full privacy notice on our website via this link.

Please apply in writing to:

James Rizzi – Marina Manager, Marina Developments Ltd, Sparkes Marina, 38 Wittering Road, Hayling Island, Hampshire PO11 9SR.

Telephone: 023 9246 3572

Email: j.rizzi@mdlmarinas.co.uk

Closing Date: Wednesday 29th May 2024.

Summer Team Members

Are you looking for Summer work this year whist still enjoying being outdoors? MDL Marinas are recruiting Summer Team Members for work between April and September 2024 (inclusive). Various hours of work and shifts available (casual and fixed working patterns) including weekends and bank holidays to suit almost every applicant’s needs.


Summer Team Members

We are looking to engage several Summer Team Members across all our regions to join our friendly team providing additional support during our busiest operating months. As a Summer Team Member, you will be delivering exceptional customer service to all our berth holders, tenants, and visitors. This role is mostly based outdoors, and you will assist our Marina Managers and Operatives with their day to day duties.

The role will include but not limited to:

  • Welcome visitors by road and boat, greeting them with high standards of service
  • Walk the marina pontoons and surrounding areas, assisting customers where needed
  • Dealing with customer queries
  • Answering the office telephone, greeting customers and assisting with serving in the marina office
  • Check car parks and drop off points ensuring everything is clean, signage is visible, and trolleys are available
  • Provide a trolley service with assistance to and from vessel when requested
  • Prepare the marina each day ensuring leaflet carousels are stocked
  • To assist with serving fuel when required

If this sounds of interest and the following sounds like you, apply NOW!

  • Enthusiastic and friendly with a flexible and positive ‘can do’ attitude
  • An ability to deliver the highest standards of customer service
  • Self-motivated and able to work without supervision
  • Confident use of IT systems (minimum beginner level)
  • A practical, resourceful and common-sense approach
  • Good practical boating skills (not essential but an advantage, training will be provided)
  • Competent swimmer (essential)

MDL Marinas are an equal-opportunities employer.

How to apply:

1) Complete our Seasonal Application Form.

2) Submit a 3-minute video answering the following questions:

  • What attracted you to apply for the role of a Seasonal member of our team?
  • Explain a time where you have delivered or experienced exceptional customer service.
  • Outline any previous experience (preferably work experience) that you have that you believe is relevant to your application.

Please note, we do not accept CVs.

Please submit your application and video to: careers@mdlmarinas.co.uk

Closing Date: Ongoing recruitment for multiple positions.

If you do not hear from the company within 4 weeks, you can assume that your application has been unsuccessful. In the meantime, thank you for your interest in working for MDL Marinas.

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